Atlassian Administrator – SME

🕒 Março 19

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JerseySTEM

SiteLinkedInTodas as Vagas

11 - 50 funcionários

📚 Educação

🌍 Impacto Social

🤝 Sem Fins Lucrativos

Education • Social Impact • Non-profit

JerseySTEM é uma organização dedicada a fornecer educação em STEM para meninas do ensino fundamental em comunidades sub-representadas em todo o estado de Nova Jersey. Sua missão enfatiza a redução das lacunas de inovação, oportunidade e gênero nas áreas de STEM, oferecendo experiências de aprendizagem práticas e baseadas em projetos. Com foco em pensamento crítico e trabalho em equipe, o JerseySTEM busca inspirar e equipar jovens mulheres e estudantes de minorias com as habilidades necessárias para o sucesso em carreiras de STEM.

Descrição

• Serve as the subject matter expert (SME) for Atlassian tools which include Jira DataCenter, Jira Service Management, and Confluence DataCenter • Establish baseline and ongoing operational and value metrics for Atlassian tools • Analyze and report on how Jira, Jira Service Management, and Confluence are used across the organization • Collaborate with cross-functional teams to understand project, service, and documentation needs • Configure, customize, and optimize Jira projects, workflows, dashboards, reports, and permissions • Implement and manage automations to improve efficiency and reduce manual effort • Integrate Atlassian tools with third-party applications • Support and enhance Jira Service Management processes • Provide guidance, best practices, and light training to users as needed

🎯 Requisitos

• 5+ years of hands-on experience managing and administering the Atlassian suite, including Jira, ServiceDesk, Confluence • Proven experience integrating Atlassian tools with third-party applications • Strong expertise in automation within the Atlassian ecosystem • Solid understanding of project management and service management best practices • Experience gathering requirements and translating business needs into technical solutions • Ability to work independently and communicate effectively with technical and non-technical stakeholders • Nice-to-Have: Experience with migrations from Atlassian to other platforms (or vice versa) • Atlassian Cloud experience • Atlassian certifications • Experience supporting nonprofit or pro-bono members based organizations • Familiarity with marketplace apps, APIs, or advanced integrations

🏖️ Benefícios

• JerseySTEM roles are pro-bono (unpaid) positions • $100 refundable deposit, returned after six months of active membership • K–12 educators, retirees, veterans, interns, and students are exempt from the deposit