Area Manager – Outlets

Vaga não está no LinkedIn

🕒 Julho 23

🏄 California – Remoto

🏄 California – Remote

💵 $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 5%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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john st.

SiteLinkedInTodas as Vagas

51 - 200 funcionários

📣 Marketing

📱 Mídia

🤝 B2B

Marketing • Media • B2B

A john st. é uma agência criativa com base em Toronto e Montreal, que se descreve como uma empresa de design, estratégia, publicidade, social, experiencial e digital completa. Eles se posicionam como uma equipe prática que constrói marcas ousadas e chamativas, e listam clientes como Home Hardware, Canadian Stuttering Association, Sports Interaction e No Frills. A empresa oferece serviços de branding, criação e marketing e lida com novas oportunidades de negócios e carreiras a partir de seus escritórios em Toronto e Montreal.

Descrição

• Drive sales results, KPIs, and client experience standards across all stores in the assigned area through regular, hands-on store visits • Work directly with Store Managers and associates on the selling floor to reinforce selling behaviors, product knowledge, and client engagement • Monitor daily and weekly store results and follow up promptly with Store Managers on gaps, opportunities, and action steps • Ensure each store maintains consistent client communication through client books and the CRM platform • Support Store Managers in growing client relationships, class books, and repeat business • Assist with in-store client events, appointments, and local outreach to build the client base • Coach associates and Store Managers on clienteling best practices, including outreach, follow-up, and personalized service • Partner with Store Managers to develop and execute local community outreach strategies that drive new client acquisition and expand brand awareness • Ensure every boutique maintains a consistent cadence of client events and in-store experiences that generate traffic, strengthen client relationships, and drive sales performance • Review client books and CRM activity with store teams to identify opportunities for deeper engagement • Step in personally to support client interactions and resolve escalated client issues with urgency and discretion • Reinforce a consistent, elevated client experience in line with Company standards across every store visited • Ensure each store merchandises and maintains its appearance in accordance with Company standards • Walk the floor with Store Managers to review visual merchandising, product placement, and store presentation, and direct corrections as needed • Ensure each Store Manager maintains the interior and exterior of the building and efficient, accurate backroom operations, including stockroom organization and shipping/receiving • Communicate product performance, client feedback, and local market needs to the appropriate corporate partners • Maintain Loss Prevention and Inventory Control standards, and follow up on any gaps identified during store visits • Partner with Human Resources on hiring for all positions within the store • Interview, select, and onboard talent at every level of the store team • Provide ongoing, hands-on coaching to store teams at all levels on team leadership, selling skills, scheduling, and day-to-day store management • Deliver and reinforce Company training programs at the store level for all roles • Complete and administer performance management and developmental reviews for direct reports • Address performance issues directly and in a timely manner at any level of the store team • Support succession planning by identifying and developing high-potential talent across all store positions • Ensure each store understands and executes on Company initiatives, policies, and procedures as they are rolled out • Review store reports, including Profit and Loss statements, with Store Managers and help identify practical steps to improve results • Provide the Director of Boutiques or Outlets with regular, clear updates on store performance, team needs, and issues in the field • Model the “St. John Way” and reinforce a high standard of professionalism, attendance, and appearance across the team.

🎯 Requisitos

• Minimum 3-5+ years of Store Manager or multi-store retail leadership experience • Strong, working knowledge of retail store operations, including sales, customer service, merchandising, and inventory control • Comfortable reading and using store-level reports, including Profit and Loss statements, to guide day-to-day decisions • Hands-on experience with clienteling and CRM platforms to drive client engagement and sales • Fundamental Human Resources experience: hiring, coaching, counseling, training, and development • Demonstrated ability to train, coach, and hold Store Managers and associates accountable in person, on the floor • Strong follow-through; able to translate direction from the Director into clear action at the store level • Excellent communication and relationship-building skills with both store teams and corporate partners • Comfortable being highly visible and hands-on across multiple stores day to day • Strong dedication to delivering outstanding customer service and fostering a collaborative team environment • Proficiency in Microsoft Office, retail reporting systems, POS systems, and inventory management tools • Willingness to travel as necessary to support assigned stores (up to approximately 70%) • Ability to meet the physical demands of the role, including extended time on the selling floor and lifting up to 40 lbs.

🏖️ Benefícios

• Include compensation: $100k+