Senior Product Manager, AI Care Experience

🕒 Maio 21

🦌 Connecticut, Maine, +10 estados a mais – Remoto

🦌 Connecticut – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $180.000 / ano

⏰ Tempo Integral

🟠 Sênior

✅ Gerente de Produto

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9amHealth

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💰 $16.000.000 Series A em 2022-04

9amHealth é cuidado cardiometabólico completo — uma abordagem inovadora e abrangente para prevenir e tratar diabetes, obesidade, colesterol alto e hipertensão. Parcerizamos com empresas que buscam fornecer benefícios de saúde eficazes para seus membros, ao mesmo tempo em que reduzem os custos gerais de saúde.

Descrição

• Drive the evolution of the member journey into a seamless, AI first care experience • Identify where AI can reduce friction, improve clarity, and drive behavior change • Balance automation with human care to ensure strong clinical outcomes and member trust • Partner closely with clinical teams to understand care pathways, decision logic, and real world workflows • Translate these into product experiences, AI behavior, and system logic • Help define how care is delivered through software, not just supported by it • Ship experiences powered by conversational interfaces and agents, personalized recommendations and nudges, intelligent workflows and automation • Determine when AI should act vs when to escalate to clinicians • Design for clinical safety, appropriateness, and trust in all member interactions • Own metrics across engagement, retention, and clinical adherence • Use experimentation and data to improve both UX and AI system behavior • Own roadmap and prioritization for the AI Care Experience • Lead cross-functional execution across product, design, engineering, and clinical teams • Balance rapid iteration with long-term product quality, safety, and scalability

🎯 Requisitos

• 5+ years of Product Management experience in consumer or SaaS products • Direct experience in healthcare or care delivery environments (required) • Examples: digital health, care delivery organizations, clinical workflows, patient-facing health products • Strong track record owning end to end user or patient experiences • Experience working on or alongside AI powered products • Proven ability to work closely with clinicians and translate care pathways and decision logic into product systems • Strong product instincts around UX, behavior change, and engagement in high stakes environments • Comfort operating in fast moving, ambiguous environments

🏖️ Benefícios

• health, dental, and vision insurance • flexible PTO and work from home options • professional development budget • support continuing education • opportunity to make a meaningful impact on chronic disease management and patient outcomes