Enterprise Technology Engineer

🕒 Maio 2

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GoHealth Urgent Care

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2014

⚕️ Seguro de Saúde

📡 Telecomunicações

Healthcare Insurance • Healthcare • Telecommunications

O GoHealth Urgent Care é um provedor de saúde que oferece serviços de atendimento urgente sob demanda, tanto presencial quanto virtual. Os pacientes podem agendar consultas virtuais para diversas preocupações de saúde, que vão desde alergias a lesões, além de acessar centros físicos em vários estados. O GoHealth visa aumentar o acesso a cuidados de saúde de qualidade, garantindo uma experiência conveniente, eficiente e compassiva para todos os pacientes.

Descrição

• Implement, support, and maintain the enterprise’s AuthX Tap-N-Go authentication solution across all urgent care sites. • Ensure seamless integration with Active Directory, Entra ID, Okta, Epic EMR, and other enterprise systems. • Provide support for enterprise-level technology applications as needed. • Deploy and configure AuthX Tap-N-Go software on Windows workstations and badge readers. • Support Proof of Concept (POC), pilot, and full rollout phases of the solution implementation. • Support implementation of enterprise identity/access technology solutions in all existing and new locations. • Monitor system logs and access patterns for anomalies. • Develop user guides and conduct training materials for targeted team members. • Partner with IT Support to implement the Tap-N-Go capability support model, ensuring documentation for support is available.

🎯 Requisitos

• Bachelor’s degree in IT, Computer Science, or a related field • 5+ years of experience in IT support or systems engineering, preferably in healthcare environments. • Experience with implementing and supporting badge-based authentication solutions in a large, geographically dispersed organization (AuthX preferred). • Experience with product ownership of a Tap-N-Go solution (operation, maintenance, enhancements, support etc.) • Experience with vendor coordination and POC testing. • Understanding of HIPAA and healthcare IT compliance standards • Strong working knowledge of enterprise identity and access management technologies, including Active Directory, Entra ID, Okta, SailPoint, and Windows workstation authentication • Experience supporting and integrating badge-based / Tap-N-Go authentication solutions, including Epic EMR and other enterprise applications (Epic experience preferred). • Proficiency with Active Directory administration, Group Policy (GPO), Intune, and Windows workstation configuration. • Experience providing Tier 2/3 technical support for enterprise applications, including authentication, access, and file transfer solutions. • Strong troubleshooting and diagnostic skills across hardware, software, and application integrations. • Knowledge of security, compliance, and risk considerations in healthcare or regulated environments. • Ability to create, maintain, and follow technical and operational documentation, including configurations, procedures, and escalation paths. • Experience collaborating with vendors, IT partners, and cross-functional teams to resolve issues and implement enhancements. • Ability to explain technical concepts and solution designs clearly to both technical and nontechnical audiences, including leadership. • Strong written and verbal communication skills, with the ability to present confidently to stakeholders, vendors, and partners. • Demonstrated ability to work independently, manage multiple priorities, and informally lead or influence across functional areas. • Excellent analytical, problem-solving, and organizational skills, with attention to detail.

🏖️ Benefícios

• None specified