Sales Engineer

🕒 Janeiro 28

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Journal Technologies

SiteLinkedInTodas as Vagas

201 - 500 funcionários

☁️ SaaS

🏛️ Governo

Legal • SaaS • Government

A Journal Technologies é uma empresa de tecnologia jurídica que desenvolve e implementa software de gerenciamento de casos e fluxos de trabalho para tribunais e agências do sistema de justiça. Sua suíte de produtos inclui eCourt (gerenciamento de casos para tribunais de apelação, superior, municipal, de trânsito, de sucessões e de drogas), eProsecutor e eProsecutor Online (gerenciamento de casos de promotores, incluindo uma oferta leve hospedada na nuvem), eDefender (gerenciamento de casos para defensores públicos), eSupervision (gerenciamento de casos de liberdade condicional, condicional, pré-julgamento e desvio) e ferramentas auxiliares de acesso público, como eFile-it (arquivo eletrônico) e ePay-it (pagamentos online). A empresa se concentra em implantações em nuvem/SaaS e soluções que melhoram a eficiência, transparência e acesso entre tribunais e parceiros de justiça; é uma subsidiária da Daily Journal Corporation.

Descrição

• Deliver end-to-end live and virtual product demonstrations tailored to specific client use cases, jurisdictional rules, or workflows. • Confidently present each product in the eSeries suite, covering front-end functionality, workflows, and reporting capabilities. • Configure and maintain customized demonstration environments based on agency needs. • Develop, maintain, and refine demo scripts that highlight differentiators for each product. • Help assess and mentor junior engineers pursuing internal demo certification. • Take primary ownership of technical RFP/IQ matrix sections. • Collaborate with Account Executives to strengthen proposals through tailored use case narratives and visual walkthroughs. • Assist in maintaining and organizing the RFP response library. • Host internal knowledge sessions or mini-trainings for sales, presales, and business development teams. • Build and maintain modular demo materials. • Participate in cross-functional feedback loops with Product and Implementation teams. • Assist with technical discovery calls by helping interpret client needs and aligning solutions to operational realities. • Support onsite conference events, trade shows, or workshops, including booth demos and scheduled meetings.

🎯 Requisitos

• Typically requires a minimum of 4–6 years of related experience. • Successful contribution to at least two full-cycle implementations, including involvement in configuration, stakeholder interaction, and post-deployment support over a 2+ year period. • 3–5 years of direct experience working with or supporting courts, prosecution offices, defense offices, supervision agencies, or other justice-related departments. • 3+ years of experience conducting live demonstrations of enterprise software to technical and non-technical audiences, including agency leadership. • Proven ability to independently plan, tailor, and deliver robust software demonstrations without engineering or developer support. • Comfortable adjusting demo flows in real-time based on audience response or specific use case exploration. • Experience building or refining demo environments to simulate real-world scenarios, including management of metadata prep (e.g., charges, hearings, tasks, case notes). • Strong verbal, written, and presentation skills, with an ability to articulate complex workflows in clear, client-friendly terms. • Experience engaging with client stakeholders, including judges, attorneys, administrators, and IT staff, to understand business needs and adapt demo content accordingly. • Skilled in handling objections and competitive comparisons during the sales cycle. • Willing and able to travel (typically 10–25%, may vary) for onsite demos, discovery sessions, or trade show events. • Maintains a dedicated, business-appropriate home office environment that supports professional client interactions. • Must have reliable, high-speed internet and a suitable setup for remote demonstration delivery. • Growing subject matter expertise in at least one of the following domains: Courts (case management, scheduling, e-filing), Supervision (compliance tracking, probation workflows), Prosecutors (charging, case prep, discovery), Defenders (conflict checking, time tracking, client communication). • Ability to map system functionality to agency needs and policy objectives, improving trust and rapport with public sector clients.

🏖️ Benefícios

• Competitive compensation based on skills, experience, and years of service. • Quality medical, dental and vision coverage. • Competitive paid time off as well as paid holiday time. • 401(k) retirement (US) and GRRSP (CDN) programs. • Annual professional development funds - $1,500 USD annual per employee. • Book subscriptions with an extensive library in each office for personal and professional growth. • Flexible working hours which you can coordinate with your supervisor. • Ability for employees to work from a remote location (e.g., home) or office. • Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. • Travel opportunities between Journal Technology offices and with clients.