Senior Project Manager – Accela, Municipal Permitting Systems

🕒 Maio 20

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of KAI Partners, Inc.

KAI Partners, Inc.

11 - 50 funcionários

A KAI Partners, Inc. acredita que uma empresa tem sucesso pelo trabalho árduo de seus funcionários. Através da imaginação, experiências, conhecimento e habilidades de nossa equipe, ajudamos os clientes a desenvolver soluções que são importantes para seus negócios e para as pessoas. Uma pequena empresa com sede na Califórnia, que oferece serviços de consultoria de gestão de classe mundial para clientes dos setores público e privado, alguns dos serviços da KAI Partners incluem: - Gestão de programas - Gerenciamento e supervisão de projetos - Gestão de portfólios de programas - Serviços ágeis - Gestão de mudanças organizacionais - Arquitetura empresarial - Serviços de TI gerenciados - Suporte à segurança de TI Com talento comprovado e vasta experiência em múltiplos projetos de larga escala, a equipe da KAI Partners possui experiência em nível executivo no design, desenvolvimento, implementação e teste de Sistemas de Informação. Temos ampla experiência em operações de programas e sistemas financeiros, e suporte a auditorias internas de programas e sistemas.

Descrição

• Serve as product owner or senior functional lead for the Accela Civic Platform, including configuration, enhancements, and ongoing optimization. • Lead Accela system roadmaps, upgrades, and integrations; coordinate closely with City IT, Accela vendors, and implementation partners. • Oversee Accela based digital permitting tools, online portals, and customer self-service solutions. • Conduct process mapping and workflow redesign specifically aligned to Accela configurations, workflows, and business rules for permitting and development review processes. • Lead innovation efforts as they relate to Accela optimization, permitting modernization, and civic technology enablement, including selective evaluation of emerging technologies (e.g., AI, civic tech tools). • Manage full project lifecycle, including planning, budgeting, execution, and reporting. • Ensure delivery aligns with public sector governance, compliance, and performance standards. • Lead system roadmap planning, enhancements, and coordination with IT and vendors. • Oversee implementation of digital permitting tools, online portals, and customer self-service solutions. • Drive adoption of low-code/no-code solutions to improve operational efficiency. • Lead initiatives to improve customer-facing services, including permitting portals, knowledge bases, and digital workflows. • Support website modernization, accessibility, and content strategy in coordination with communications and IT teams. • Apply user-centered design (UX) principles to improve permitting and development experiences. • Develop dashboards, reporting tools, and performance metrics. • Act as primary liaison between Community Development, IT, Communications, and external vendors. • Coordinate with city departments, agencies, and leadership to align priorities. • Facilitate stakeholder workshops and cross-functional collaboration. • Oversee or mentor project teams, analysts, or technical staff. • Support onboarding and development of technology-focused roles. • Manage consultants, vendors, or contract resources as needed. • Perform other related duties, as assigned.

🎯 Requisitos

• Bachelor’s degree (Required). • Current PMP Certification (Required). • 7+ years of experience applying project management principles, methods, techniques, and tools. • 3+ years of Senior Project Management experience leading large, complex projects. • 3+ years of experience providing PMO or project leadership support within a Government Agency (City or County). • 3+ years of direct experience delivering, managing, or leading Accela Civic Platform implementations, upgrades, or major enhancements for City or County agencies (Required) • Experience managing Accela or similar enterprise permitting platforms, including vendor coordination and production support • Applicants must have direct, hands on experience leading or managing Accela Civic Platform implementations or major system enhancements for municipal clients. • Candidates without prior Accela delivery experience will not be considered for this role. • Background in digital services, civic tech, or permitting modernization • Experience with process improvement, UX, or service design (preferred).

🏖️ Benefícios

• Comprehensive benefits package

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