Senior Website Project Manager

🕒 Setembro 25

🌐 Estados Unidos, Canadá – Remoto

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🥔 Idaho, Nevada – Remoto

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💵 $75.400 - $93.668 / ano

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

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Kanopi Studios

11 - 50 funcionários

💼 Consultoria

🏥 Saúde

☁️ SaaS

Consulting • Healthcare • SaaS

A Kanopi Studios é uma empresa especializada em projetar, construir e dar suporte a websites para clientes que visam causar um impacto positivo. Eles trabalham com agentes de mudança em diversos setores, incluindo saúde, educação e organizações sem fins lucrativos, utilizando plataformas como Drupal e WordPress para criar e gerenciar esses espaços digitais. Altamente avaliada no Clutch, os clientes da Kanopi valorizam sua criatividade, transparência e compromisso com a parceria, resultando em uma forte taxa de retenção de clientes. Com foco em criar soluções digitais impactantes e funcionais, a Kanopi Studios visa tornar a internet um lugar melhor, um website de cada vez.

Descrição

• Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts • Serve as primary client contact and trusted advisor • Translate client business needs for internal teams and maintain alignment • Manage client communications, meetings, feature demonstrations, updates, and next steps • Identify larger project and initiative opportunities and make recommendations to Management • Understand managed websites and proactively recommend improvements • Lead project and client onboarding, kickoff calls, and build-to-support transitions • Curate and maintain organized, prioritized backlogs • Evaluate tasks and client requests against goals and scope and recommend alternatives • Handle quick-win site configurations, content entry, and initial bug troubleshooting in Drupal and/or WordPress • Collaborate with clients and internal teams to resolve blockers and anticipate needs • Forecast and coordinate developers, UX/UI designers, and strategists • Review completed designs, tickets, content, and development work for quality before handoff • Monitor and forecast budgets and timelines and report progress to clients and Management • Flag, mitigate, triage, and escalate risks and urgent support requests • Use Teamwork, Slack, Google Workspace, Zoom, and Claude • Participate in and lead meetings, standups, retrospectives, and process-improvement discussions • Monitor workloads and pacing to support sustainable team balance • Build and document repeatable processes • Mentor and support other project managers

🎯 Requisitos

• 5+ years of digital agency project management experience, including leading Drupal and/or WordPress projects • Proven track record managing the full life cycle of web build projects and long-term client support engagements • Fluency in agile workflows, ticketing systems, and client documentation • Proficiency with AI tools like Claude • Hands-on experience troubleshooting bugs, working with site configurations, and managing content in Drupal and/or WordPress • Strong working knowledge of website performance, configuration, and development fundamentals • Ability to balance scope, timelines, and budgets while maintaining quality and team morale • Excellent time management skills • Experience forecasting and resourcing development project needs • Ability to set clear priorities and communicate shifts effectively • Proactive, empathetic, and confident communication skills • Ability to manage multiple active projects and maintain attention to detail • Solution-oriented approach to risk mitigation, issue tracking, change management, and escalations • Strong problem-solving skills, emotional intelligence, and initiative • Experience mentoring or guiding project managers or team members • Passion for the web and open source software such as Drupal and WordPress • Experience managing distributed project teams in a remote-first environment • Availability during core Pacific Time Zone hours • Legally authorized to work in the US or Canada • No visa sponsorship is provided

🏖️ Benefícios

• Comprehensive medical, dental and vision insurance coverage for US employees, covering up to 100% of the total cost of health benefits • Employee and dependents portion of CAD Health and Dental paid for Canadian employees • Retirement matching program • Paid time off • Remote workspace stipend • Inclusive and accessible recruitment process accommodations • Optional cover letter • Human review and oversight in AI-assisted application review

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