Enrollment Advisor

🕒 Setembro 18

🌽 Illinois – Remoto

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💵 $65.000 - $72.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Keypath Education

Keypath Education

501 - 1000 funcionários

🏥 Saúde

💼 Consultoria

📣 Marketing

Healthcare • Consulting • Marketing

A Keypath Education é uma empresa global de tecnologia educacional que faz parcerias com universidades para oferecer programas de ensino superior online orientados pelo mercado. Fundada em 2014, a Keypath trabalha com mais de 40 parceiros universitários para projetar e entregar soluções educacionais online relevantes para a carreira. A empresa é líder em educação online na área de saúde, focando em enfrentar desafios globais de saúde e apoiar as universidades na oferta de diplomas alinhados à indústria. A plataforma de tecnologia e dados de ponta a ponta da Keypath, KeypathEDGE, impulsiona o design de programas, o suporte ao estudante e os resultados, tornando-a um player proeminente no espaço global de EdTech.

Descrição

• Facilitate prospective students through the application process for their university of choice • Uncover prospective students’ needs and objectives through interviews • Help students determine whether a program or university is a suitable fit • Support students through admissions and registration to ensure requirements and deadlines are met • Communicate with prospective students by phone, email, and text • Follow departmental and management guidelines for lead management and CRM status progression • Provide consultative support from lead through program start • Track student progress and communications in the database • Achieve daily metrics for calls, speed to lead, talk time, and applications • Provide feedback on lead quality, quantity, and trends

🎯 Requisitos

• Bachelor’s degree required • 2-3 years of sales experience, preferably in an outbound call center • Demonstrated critical thinking, decision-making, and problem-solving skills • General knowledge of higher education and/or college admissions and recruitment experience preferred • Technically proficient • Excellent written and verbal communication skills • Goal-oriented with demonstrated ability to meet sales targets • Supervisory management skills and ability to oversee delegated tasks • Proven ability to provide training and explain processes and procedures • Knowledge of planning processes and issues • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint • Experience with CRM systems preferred • Self-motivated and proactive • Able to multitask • Strong attention to detail • Customer service skills • Team player • Understanding of the higher education and post-secondary education sector preferred • Suitable home workspace with a flat surface, unobstructed Wi-Fi, internet speed of at least 25 Mbps download and 3 Mbps upload, power outlet, quiet space, and good lighting

🏖️ Benefícios

• Remote, hybrid, and flexible work options • Medical, vision, and dental insurance plans • Employee Assistance Program (EAP) • Mental health and well-being support programs • Quarterly $75 Remote Work Stipend • Tuition reimbursement • Professional development programs • 401(k) retirement contributions and company matching • Paid leave policies • Company-supported life and AD&D insurance • Short-term and long-term disability coverage • Inclusive parental leave programs

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