Solutions Architect

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Lifted, an Upwork Company

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2025

👥 RH Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

A Lifted é uma plataforma SaaS para provedores de cuidados de saúde e sociais que simplifica o recrutamento, integração, patrocínio/imigração e conformidade contínua. A plataforma oferece correspondência de candidatos com inteligência artificial, equipe de cuidadores pré-selecionada e verificada, verificações automatizadas de antecedentes e direito ao trabalho, registros de treinamento digital e um painel de conformidade pronto para auditoria, além de suporte prático para o Certificado de Patrocínio e consultores de imigração licenciados. Construída especificamente para o setor de cuidados, a Lifted reduz a carga administrativa, acelera a contratação e ajuda os provedores a se manterem em conformidade com o CQC e o Home Office.

Descrição

• Translate customer requirements, workflows, compliance needs, and integration constraints into clear solution designs that can be implemented • Own solution blueprints, workflow maps, migration plans, and implementation-ready artifacts from discovery through delivery • Define configuration guidance, process documentation, and technical notes that enable successful execution and scale • Partner with AEs and AMs pre- and post-signature to lead discovery and requirements gathering • Deliver tailored demos and solution workshops for enterprise stakeholders • Partner with Delivery teams to ensure solution designs are implemented successfully • Lead enterprise customer transitions from legacy processes to Lifted • Maintain deep knowledge of relevant platforms, services, compliance offerings, integrations, workflows, and roadmap • Build reusable assets including playbooks, migration guides, workflow templates, and troubleshooting guides

🎯 Requisitos

• 8+ years in solutions architecture, technical consulting, enterprise implementation, or a similar role supporting complex B2B environments • Ability to move fluidly between customer conversations, platform capabilities, technical workflows, and implementation realities without losing sight of the outcome • Strong track record translating ambiguous requirements into clear, scalable solution designs • Comfort making recommendations and navigating tradeoffs when customer requirements, platform capabilities, timelines, and operational realities don't perfectly align • Hands-on troubleshooting experience across platform configuration, integrations, data, and operational processes • Excellent communication with both technical and non-technical stakeholders • Experience with enterprise customers in a tech-enabled services business, customer onboarding, implementation operations, and cross-functional support models • Background in contingent workforce, EOR, AOR, staffing, or talent platforms is a strong plus.

🏖️ Benefícios

• Comprehensive medical coverage for you and your family • Unlimited PTO • 401(k) plan with matching • 12 weeks of paid parental leave