Home Concierge Specialist

🕒 Junho 25

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $45.000 - $47.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Clever Real Estate

Clever Real Estate

51 - 200 funcionários

Fundada em 2017

🏠 Imobiliário

🏪 Marketplace

👥 B2C

Real Estate • Marketplace • B2C

Clever Real Estate é uma plataforma imobiliária voltada ao consumidor que conecta vendedores e compradores de imóveis a corretores locais com as melhores avaliações e negocia comissões de listagem reduzidas e reembolsos (cashback) para compradores. A empresa oferece um serviço de concierge de matching, uma rede nacional de corretores, recomendações orientadas por dados e ferramentas como ofertas de cashback, opções de anúncio no MLS (Multiple Listing Service) e recursos educacionais para ajudar os usuários a economizar em taxas e simplificar as transações. A Clever opera nos 50 estados dos EUA e faz parceria com grandes corretoras para oferecer representação completa de corretores com desconto e serviços imobiliários relacionados.

Descrição

• Dial up to 80 calls daily with customers expecting communication from Clever • Educate home buyers and sellers on Clever’s process • Discover customer needs, provide guidance, answer questions about Clever’s services • Collect and verify key customer details for accurate data transfer • Collaborate with internal team members for smooth handoffs • Follow up with customers to confirm needs are met by agents • Deliver a 5-star, world-class experience for every customer

🎯 Requisitos

• Real estate experience is a plus but not required • Experience in sales, customer service, or a call-center environment • Comfort in a remote support environment with high call volume • Strong verbal and written communication skills • Ability to work independently and manage time effectively • Ability to maintain a set work schedule • Growth mindset – eager to learn and improve • Ability to multi-task while having robust conversations with customers

🏖️ Benefícios

• Medical, dental, vision, and life insurance • 18 days of PTO plus 10 paid holidays • Annual budget for learning and career growth • Paid sabbaticals to celebrate major milestones • Exclusive access to Clever homeownership perks • Support for your remote workspace • Retirement plan administered through Guideline • 6–12 weeks of paid parental leave • Free counseling sessions and optional weekly meditation

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