Customer Quality Engineer

🕒 Agosto 19

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🔧 Engenheiro de QA (Qualidade de Software)

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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LivaNova

1001 - 5000 funcionários

🏭 Manufatura

🏥 Saúde

🧬 Biotecnologia

Manufacturing • Healthcare • Biotechnology

LivaNova PLC é uma empresa global de tecnologia médica, construída sobre quase cinco décadas de experiência e um compromisso incansável de melhorar a vida de pacientes em todo o mundo. Nossas tecnologias avançadas e tratamentos inovadores oferecem soluções significativas em benefício dos pacientes, dos profissionais de saúde e dos sistemas de saúde.

Descrição

• Receive customer feedback and provide technical troubleshooting to support resolution of customer issues • Initiate and investigate product complaints, including root cause analysis • Prepare and submit medical device vigilance and regulatory reports to applicable regulatory authorities • Maintain accurate complaint files, quality records, and supporting documentation • Identify potential product or quality trends and escalate findings for further evaluation • Collaborate with Quality, Regulatory Affairs, R&D, Clinical, and other teams to support compliance and continuous improvement • Support Customer Quality activities for Neuromodulation therapies, including complaint handling, investigations, regulatory reporting, and technical support

🎯 Requisitos

• Bachelor’s degree in Engineering, Science, or a related technical field • Strong written and verbal communication skills in English • Strong analytical and problem-solving skills • Collaborative mindset with a willingness to learn, develop, and work within international teams • Interest in healthcare, medical technology, quality, or regulated industries • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint • Internship, academic project, or previous exposure to engineering, quality, healthcare, medical devices, pharmaceutical, or another regulated industry is desirable

🏖️ Benefícios

• Purpose-driven work focused on improving patient outcomes worldwide • Global exposure and the opportunity to collaborate with international teams • Structured learning, mentorship, and career development opportunities • A culture that values innovation, quality, collaboration, and continuous improvement • Exposure to advanced medical technologies and a highly regulated global environment • Competitive base salary • Supportive, inclusive, and collaborative environment

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