Director, Patient Support Programs – PSP

🕒 Julho 29

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $170.000 - $190.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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LivaNova

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏭 Manufatura

🏥 Saúde

🧬 Biotecnologia

Manufacturing • Healthcare • Biotechnology

LivaNova PLC é uma empresa global de tecnologia médica, construída sobre quase cinco décadas de experiência e um compromisso incansável de melhorar a vida de pacientes em todo o mundo. Nossas tecnologias avançadas e tratamentos inovadores oferecem soluções significativas em benefício dos pacientes, dos profissionais de saúde e dos sistemas de saúde.

Descrição

• Develop and execute strategic initiatives aligned with organizational goals. • Create and manage dashboards to ensure proper metrics are in place throughout the organization. • Oversee the design and delivery of core services including patient status updates, EOS notifications, prior authorization assistance and benefits verification • Collaborate with external partners including healthcare providers and payors to ensure seamless patient support. • Establish and monitor performance metrics to drive productivity and inform strategic decisions. • Lead and manage the team, fostering a culture of accountability, collaboration, and excellence. • Recruit, onboard, and develop talent to build a high-performing organization. • Manage budgets and resources effectively to support departmental objectives. • Implement and monitor metrics to measure the effectiveness and impact of Patient Programs, identify trends and patterns, and make data-driven recommendations for improvements. • Stay current with industry trends, regulatory changes, and best practices.

🎯 Requisitos

• 10+ years of experience in healthcare-related Patient Support programs • 10+ years of progressive leadership and team management experience • 4+ years of experience within the medical device or pharmaceutical industries • BA/BS degree in a related field • Strong background in managed care, case management, reimbursement, and health insurance • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook • Exceptional written, verbal, and presentation skills • Strong problem-solving abilities within complex and compliance-regulated operations

🏖️ Benefícios

• Health benefits – Medical, Dental, Vision • Personal and Vacation Time • Retirement & Savings Plan (401K) • Employee Stock Purchase Plan • Training & Education Assistance • Bonus Referral Program • Service Awards • Employee Recognition Program • Flexible Work Schedules