Technical Services Specialist

🕒 Maio 26

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $115.000 - $130.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

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LivaNova

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏭 Manufatura

🏥 Saúde

🧬 Biotecnologia

Manufacturing • Healthcare • Biotechnology

LivaNova PLC é uma empresa global de tecnologia médica, construída sobre quase cinco décadas de experiência e um compromisso incansável de melhorar a vida de pacientes em todo o mundo. Nossas tecnologias avançadas e tratamentos inovadores oferecem soluções significativas em benefício dos pacientes, dos profissionais de saúde e dos sistemas de saúde.

Descrição

• Leverage HL7 expertise to define, design, and create programs, templates, and processes • Apply advanced analytical, technical, and conceptual skills to develop system solutions • Provide 2nd ‑ line support to global teams and distributors’ Field Services • Configure channels, filters, transformers, destinations, and scripts for healthcare messaging • Contribute to investigations of recurring technical problems and repair ‑ related complaints • Communicate with and educate customer departments affected by product updates • Identify and resolve system and procedural issues promptly • Develop and maintain comprehensive technical documentation • Provide support during technical trainings for Field Service Engineers • Maintain and generate service ‑ related records and reports

🎯 Requisitos

• Extensive experience in IT within a hospital environment and/or the medical device industry • Deep expertise in HL7 standards (HL7 v2.x a must; HL7 v3/FHIR beneficial) • Hands ‑ on experience with Mirth Connect (NextGen Connect) • High affinity for modern technologies • Working knowledge of JavaScript for interface customization and data transformation tasks • Solid understanding of networking fundamentals and system integration concepts • Demonstrated ability to quickly identify and resolve system or procedural issues • Strong organizational agility • A customer ‑ oriented mindset • High level of self ‑ discipline and attention to detail • Strict adherence to standard operating procedures and regulatory requirements • Effective team player with the ability to work independently • Enthusiastic, communicative personality with strong interpersonal skills • Willingness to travel internationally (25%+ of total working time) • Excellent command of English; additional languages are considered an asset.

🏖️ Benefícios

• Health benefits – Medical, Dental, Vision • Personal and Vacation Time • Retirement & Savings Plan (401K) • Employee Stock Purchase Plan • Training & Education Assistance • Bonus • Referral Program • Service Awards • Employee Recognition Program • Flexible Work Schedules