Business Analyst

🕒 Fevereiro 19

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧐 Analista de Negócios

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Loyalty Juggernaut

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2015

🤖 Inteligência Artificial

☁️ SaaS

Artificial Intelligence • SaaS

A Loyalty Juggernaut é uma empresa que parece fornecer ferramentas e insights impulsionados por IA relacionados à fidelidade do cliente. O site faz referência a uma "Bússola AI Agentic" e uma seção de "Insights", e inclui páginas de produto padrão online (Fale Conosco, Políticas, Centro de Confiança), indicando uma plataforma online que oferece análises, orientações ou serviços de software para programas de fidelidade e iniciativas de retenção de clientes.

Descrição

• Conduct in-depth client discovery sessions, analyzing requirements, identifying pain points, and defining key performance indicators (KPIs). • Develop comprehensive business cases and market feasibility analyses. • Provide expert guidance on customer loyalty strategies, recommending tailored solutions to address specific business challenges. • Oversee the implementation of loyalty program using GRAVTY®, ensuring seamless integration into clients' existing systems. • Design, deliver, and maintain training programs for client users. • Manage project documentation and ensure compliance with agreed-upon service level agreements (SLAs). • Collaborate with the product management team to drive innovation and deliver transformative product features. • Develop high-impact product marketing collaterals, including white papers and presentations. • Contribute to go-to-market strategies, ensuring product alignment with market trends and customer needs.

🎯 Requisitos

• A University degree or diploma in Computer Science or Business Administration or a related discipline from an accredited institution. • Up to 3 years of client delivery experience in Business Analysis/Enterprise Product Implementation. • Excellent communication skills, both written and verbal, with a knack for delivering persuasive presentations. • Exceptional interpersonal skills and a problem-solving mindset. • Proven ability to manage complex priorities and projects under pressure. • Adaptability and resilience to thrive in a startup environment while taking on diverse responsibilities. • A meticulous approach to work, demonstrating attention to detail and a commitment to excellence. • Certification in business analysis. • Experience with scaled agile methodologies. • Familiarity with various delivery methodologies. • Experience with modern tools used in Agile implementations like Jira, Miro, Asana. • Knowledge of open-source technologies and emerging trends in machine learning, AI, big data, blockchain, and cloud infrastructure.

🏖️ Benefícios

• A collaborative and empowering work culture that fosters continuous learning and growth. • Opportunities to make a tangible impact on our clients' businesses. • A chance to collaborate with a talented team of passionate individuals. • The satisfaction of contributing to a rapidly growing company with a global presence and industry recognition.