In-Home Sales Specialist

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🕒 6 dias atrás

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

💵 $40.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🤑 Vendas

🚫👨‍🎓 Sem graduação necessária

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Lowe's Companies, Inc.

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1946

🏗️ Construção

🏭 Manufatura

📦 Logística

Construction • Manufacturing • Logistics

Lowe's Companies, Inc. é uma empresa de melhorias para o lar que oferece uma ampla gama de produtos e serviços para renovação e manutenção de residências. Com foco em proporcionar oportunidades e trajetórias de carreira nos setores corporativo, de lojas, cadeia de suprimentos e tecnologia, a Lowe's visa crescer e ter sucesso como uma equipe. A empresa está sediada em Mooresville, Carolina do Norte, e é comprometida com oportunidades iguais de emprego. A Lowe's é conhecida pelo seu design assinatura de mansarda com empena e oferece uma variedade de posições em diferentes áreas dentro da empresa. A Lowe's atende a uma base diversificada de clientes e proporciona um ambiente de trabalho de apoio para seus funcionários.

Descrição

• Deliver SMART customer service and adhere to Lowe’s service standards at all times. • Conduct in-home consultations to uncover customer needs and recommend appropriate home improvement products and services. • Become a subject-matter expert on all product offerings and serve as a trusted resource for customers seeking guidance. • Meet or exceed established sales goals, leveraging strong closing skills and solution-based selling techniques. • Build strong client relationships through attentive listening, asking qualifying questions, and providing tailored recommendations. • Follow up with customers who have not made a buying decision, especially during promotional events or key selling periods. • Maintain strong relationships through active engagement with stores, associates, and regional partners. • Keep a healthy sales pipeline by driving new business opportunities and effectively managing ongoing customer interactions. • Provide detailed updates to the Services Territory Sales Manager during regular check-ins. • Communicate clearly with customers regarding product features, benefits, lead times, warranties, and installation processes. • Capture accurate in-home measurements, confirm product selections, and secure commitment on next steps, including scheduled follow-ups. • Prepare for appointments through effective coordination of product samples, materials, and customer information. • Confirm appointments 24 hours in advance and ensure all necessary tools and materials are ready for the visit. • Work closely with general contractors, installers, and project teams to quote, sell, and produce accurate job files. • Ensure all project documents, contracts, proposals, and pricing worksheets are completed in accordance with company standards. • Submit paperwork and project information to the appropriate store teams to ensure timely and accurate project execution. • Maintain organized project folders, clean and functional samples, and all required collateral for product demonstrations. • Follow all required safety protocols both during in-home visits and while in the store to ensure the protection of customers, associates, and self.

🎯 Requisitos

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable • 2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales. • Experience meeting or exceeding sales targets in a quota-driven environment. • Strong presentation and communication skills, with the ability to build rapport quickly in face-to-face interactions. • Ability to accurately measure and assess project needs in customer homes. • Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation. • Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods as needed. • Ability to work independently, manage time effectively, and maintain an active sales pipeline. • Valid driver’s license with reliable transportation and ability to pass MVR screen in accordance with company requirements. • If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

🏖️ Benefícios

• Health, Dental and Vision insurance • Life and Disability insurance • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time • Flexible spending and health savings accounts • 401(k) Retirement account with company match • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs • Education support programs, including tuition assistance and trade skills scholarships • Business Travel Accident insurance • Maternity and Parental leave • Adoption assistance • Lowe's Associate Discount and broad discount platform • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards