Technical Business Analyst

🕒 Julho 11

🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

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magentIQ

51 - 200 funcionários

💼 Consultoria

🤖 Inteligência Artificial

🏢 Corporativo

Consulting • Artificial Intelligence • Enterprise

magentIQ é uma empresa que oferece inteligência artificial + pessoas como serviço, combinando automação de IA com talentos humanos de classe mundial para ajudar as empresas a escalar, otimizar custos e transformar fluxos de trabalho. Fundada por especialistas em IA, automação e talentos globais, a magentIQ mistura percepção humana e agentes dirigidos por IA para implementar o recurso certo para tarefas complexas e de alta importância em várias indústrias, enfatizando velocidade, escala, segurança e entrega orientada a resultados.

Descrição

• Own customer-facing documentation: specifications, functional and technical requirements, SOPs, and runbooks. • Produce clean, structured As-Is and To-Be process maps and workflow diagrams. • Create visually clear design documents for AI Agents and automation workflows. • Lead discovery and requirements gathering sessions across clients and internal teams. • Translate business needs into detailed requirements, user stories, and workflows. • Build traceability between requirements, processes, and solution designs. • Work directly with US-based stakeholders — excellent English communication is essential. • Run documentation walkthroughs, requirements reviews, and mapping workshops. • Act as a bridge between business, engineering, and automation teams to ensure alignment. • Improve documentation standards, templates, structure, and visual clarity. • Review and enhance documents created by the wider team, raising overall quality. • Advocate for clarity, structure, and analytical thinking across all deliverables.

🎯 Requisitos

• 4–6 years as a Technical BA, Systems Analyst, or Product BA. • Strong experience creating client-facing specifications and process documentation. • Excellent written and spoken English. • Proficiency with process mapping tools (Miro, draw.io, etc.). • Comfortable working with APIs, integrations, and high-level solution designs. • Experience in software, automation, or tech-driven delivery environments.

🏖️ Benefícios

• Collaborate with a global team delivering high-impact AI and automation projects. • Play a critical role in elevating documentation standards and clarity across the business. • Influence how requirements, processes, and technical designs are captured and communicated. • Grow long-term in a fast-scaling tech and automation organization with strong career pathways.

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