Solutions Consultant

🕒 Março 27

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of magicplan

magicplan

11 - 50 funcionários

Fundada em 2010

☁️ SaaS

🤝 B2B

🏢 Corporativo

SaaS • B2B • Enterprise

magicplan é uma plataforma SaaS mobile-first que permite que profissionais capturem espaços e criem plantas de piso, esboços, panoramas em 360°, fotos, notas, SOPs e estimativas diretamente de um smartphone ou tablet. Ela simplifica os fluxos de trabalho do campo para o escritório para restauração, remodelação, inspeção e equipes de campo, integra-se com ferramentas do setor como Xactimate e CoreLogic, e fornece onboarding, suporte e integrações de API para ajudar as empresas a agilizarem reclamações e entrega de projetos.

Descrição

• Lead technical orientations for newly qualified accounts, partnering with Customer Growth Advisors to ensure a smooth transition from qualification to activation while validating success outcomes, key stakeholders, and early growth signals. • Design, test, and iterate activation paths during the first 90 days, creating repeatable workflows that help customers embed magicplan into daily operations and realize measurable business value. • Actively prioritize high-impact accounts in partnership with Growth Advisors and your manager, making clear tradeoffs and confidently declining lower-impact requests to support scalable growth. • Provide technical onboarding, targeted training, and ad-hoc consultation for mature or at-risk accounts, translating product capabilities into practical, industry-relevant workflows. • Deliver structured, actionable feedback to the Solutions Consulting Manager and Product team, helping convert customer learnings into clearer activation paths and more scalable product experiences.

🎯 Requisitos

• 3+ years of experience in SaaS as a Solutions Consultant, Implementation Specialist, Technical or Consultative Sales, or similar roles, with a track record of activating customers and influencing retention and/or expansion outcomes • You naturally spot and communicate growth signals (additional teams, workflows, locations, use cases), and you partner effectively with Growth Advisors to turn early wins into next-step recommendations. • You have (or are eager to gain) deep knowledge of the restoration industry, allowing you to anchor magicplan’s value to real-world efficiency gains. • Strong technical aptitude, with the ability to translate product capabilities into real business value. • Confident communicator, comfortable leading customer calls, orientations, and training sessions. • Collaborative by default, able to work closely with Growth Advisors, Product, and your manager in an evolving GTM environment. • Demonstrated comfort operating in ambiguity - able to make sound prioritization decisions with incomplete data and help define 'what good looks like' as processes evolve. • Highly organized, able to manage competing priorities while focusing on highest-impact work.

🏖️ Benefícios

• Competitive Compensation – Your expertise is rewarded with a solid base salary, plus eligibility for bonus and commission opportunities. • 401k with employer match - To help you build long-term security • Comprehensive health coverage - Medical, dental, and vision insurance with part of the cost covered by the company. • Great Work-Life Balance - Juggling career, family, and social life should not be challenging. • Holidays / PTO - 20 vacation days on top of 11 federal holidays. • Flexibility & Autonomy – Work in a remote, async-friendly culture that values ownership and trust over constant supervision. • Learning & Development – Dedicated time and budget to invest in your personal and professional growth.

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