Instructional Operations Coordinator

🕒 Julho 13

⚜️ Louisiana – Remoto

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💵 $40.000 - $45.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 12%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of MasteryPrep

MasteryPrep

51 - 200 funcionários

Fundada em 2013

📚 Educação

🤝 B2B

Education • B2B

A MasteryPrep é uma empresa de educação que oferece programas de preparação para testes alinhados aos padrões, currículos, testes práticos, cursos online, bootcamps e desenvolvimento profissional para escolas e distritos de ensino fundamental e médio (K–12). Seus serviços são focados em melhorar o desempenho dos alunos em avaliações de alta importância (ACT, SAT, TSIA2, WorkKeys, PSAT e exames estaduais) e geralmente são oferecidos sem custo para as famílias através de parcerias com escolas ou distritos. A MasteryPrep trabalha diretamente com educadores e líderes distritais para implementar programas que se encaixam no dia a dia escolar e impulsionam ganhos mensuráveis em métricas de prontidão para faculdade e carreira.

Descrição

• Pull, format, and distribute recurring evaluation and event reports (daily, weekly, monthly, quarterly, and annual). • Maintain data trackers, autopull spreadsheets, and dashboards, ensuring accuracy and consistency. • Clean up and organize evaluation data and prepare it for review by team leaders. • Enter paper and digital evaluations and keep records up to date. • Create and manage instructor shifts in scheduling tools and process shift/no-show updates. • Support bi-weekly payroll preparation by exporting and organizing data. • Send expense and reporting reminders to instructors. • Track and reconcile travel and flight credits, and flag savings opportunities. • Coordinate new-hire onboarding and offboarding tasks, including fingerprinting reminders and record updates. • Order and issue instructor badges and create virtual classroom/meeting rooms for new instructors. • Keep instructor certifications and groupings current. • Serve as a first point of contact for instructor support requests (scheduling, logistics, travel, and platform issues). • Support program-specific tasks (e.g., rostering, badging, participant emails, and platform setup) on a seasonal basis. • Identify manual, repetitive tasks and find ways to streamline them. • Use AI tools to speed up reporting, communications, and data work, and to build more efficient workflows over time.

🎯 Requisitos

• Exceptional organization and attention to detail; you rarely let things slip through the cracks. • Strong spreadsheet skills (Google Sheets / Excel), including comfort with formulas, sorting, and formatting, and pivot tables. • Ability to follow documented processes precisely and to manage many recurring deadlines at once. • Clear, professional written communication. • Comfort learning and working across multiple software platforms. • A proactive, dependable, self-directed work style suited to a remote environment. • Experience with Google Suite (Gmail/Sheets/Calendar). • While this is a fully remote position, applicants must be physically located in the United States and authorized to work in the U.S. • Experience with tools such as Salesforce, Slack, Asana, scheduling software (e.g., Sling), and video/learning platforms. • Familiarity using AI assistants to improve efficiency. • Background in operations, administration, education, or a similar coordination-heavy role. • Ability to work consistent working hours (CST) and occasional after-hours responsiveness.

🏖️ Benefícios

• Employee benefits eligibility (health, disability, AD&D, life insurance). • Matching 401k • Paid time off • Generous paid holidays • Ability to work fully remote • Company supplied device/laptop

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