QA/QC Specialist

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🕒 Maio 29

🏖️ New Jersey – Remoto

🏖️ New Jersey – Remote

💵 $70.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🔧 Engenheiro de QA (Qualidade de Software)

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MD Energy Advisors

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2010

⚡ Energia

🤝 B2B

🏛️ Governo

Energy • B2B • Government

<MD Energy Advisors> é uma empresa de consultoria e soluções energéticas baseada em Baltimore que ajuda clientes comerciais, concessionárias de energia e agências governamentais a atingirem metas de gerenciamento de energia, eficiência e energia renovável. A empresa oferece serviços que incluem auditorias de energia, otimização de utilidades, soluções de financiamento, modernização de campi e edifícios, e due diligence relacionada à energia, com forte ênfase no atendimento ao cliente e na entrega de economias de custo mensuráveis.

Descrição

• Perform QA/QC-related tasks for Weatherization including customer complaint reviews, inspection tracking, and quality assurance monitoring. • Monitor customer feedback and complaint tracking systems, driving timely issue resolution while maintaining a positive customer experience. • Track project progress, identify service interruptions, and ensure contractors respond and resolve issues within required timelines. • Collaborate with contractors, field staff, utility partners, and other stakeholders to promote program participation and awareness. • Serve as a primary point of contact for contractors and field teams, resolving operational issues and facilitating effective communication across all stakeholders. • Prepare and deliver reports for internal and external stakeholders, including production tracking, QA/QC findings, operational trends, and recommendations for improvement. • Participate in technical trainings and support continuous improvement efforts across program operations and quality assurance processes. • Identify operational inefficiencies and recommend process improvements to enhance turnaround time, service quality, and customer satisfaction. • Support quality assurance protocols and ensure compliance with BPI standards and other applicable energy efficiency program requirements. • Maintain accurate program documentation, records, and tracking systems in compliance with utility, regulatory, and internal standards. • Support additional operational and programmatic responsibilities as assigned.

🎯 Requisitos

• Bachelor’s degree in Energy, Environmental Studies, Business Administration, Construction Management, Communications, or a related field; equivalent experience may be considered. • Must be a New Jersey resident and reside within the state of New Jersey. • Minimum of 3–5 years of professional experience in energy efficiency programs, QA/QC operations, construction management, HVAC, building sciences, or related fields. • Experience supporting quality assurance, inspections, project tracking, or operational coordination within utility or energy efficiency programs. • Strong understanding of residential energy efficiency programs and building decarbonization initiatives. • Strong analytical, organizational, and problem-solving skills with attention to detail. • Experience working with contractors, customers, and cross-functional teams to resolve operational and quality-related issues. • Strong proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. • Valid driver’s license with a clean driving record. • Ability to travel up to 60% for inspections, meetings, training, and program events.

🏖️ Benefícios

• Medical, dental and vision health insurance • 401k • Paid time off and paid holidays • Wellness Reimbursement • Professional Development Reimbursement • Great company culture with outstanding growth opportunity