Field Services Engineer III – Nevada

🕒 2 dias atrás

🎰 Nevada – Remoto

🎰 Nevada – Remote

💵 $60.000 - $90.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

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Medtronic

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1949

⚕️ Seguro de Saúde

Healthcare Insurance • Medical Devices

A Medtronic é líder global em soluções de tecnologia médica, atuando no enfrentamento das condições médicas mais complexas e desafiadoras. Com mais de 95. 000 funcionários em mais de 150 países, a empresa está focada em acelerar o acesso a tecnologias de saúde e em promover inclusão, diversidade e equidade na saúde. A Medtronic colabora de perto com profissionais de saúde para inovar e otimizar tratamentos e terapias, inspirando esperança e novas possibilidades para pacientes no mundo todo. O compromisso da empresa com a saúde também se reflete no foco em soluções de impacto e em práticas sustentáveis.

Descrição

• Travel to sites to work as a member of the local team to provide efficient repair / installation support to all accounts within assigned area. • Installs, operates, maintains, repairs, and modifies equipment on designated equipment. • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. • Analyzes and evaluates products and related performance. • Troubleshoots and diagnoses malfunctions to eliminate problems in minimal time. • Support future product integrations by performing upgrades and or configuration updates to existing and future imaging/navigation equipment. • Lead and participate in product technical repair and clinical use training with domestic, international and 3rd party staff members. • Provide testing and validation support to the manufacturer’s organization, as applicable. • Keeping accurate records of discussions or correspondence with customers including all assigned complaints, follow-up actions, root cause analysis and final resolution within the complaint tracking system.

🎯 Requisitos

• High School Diploma or equivalent required • 4 years technician, clinical field service or clinical customer support experience. • Bachelor’s degree in Bioengineering, engineering or technology field (Nice to Have). • Previous experience as Technician/Field Services within medical device industry (Nice to Have). • Experience with orthopedic anatomy, surgical protocol and medical terminology (Nice to Have). • Ability to troubleshoot with technical skills, creativity and high discipline (Nice to Have). • Familiarity with most commonly used test equipment (i.e.: dosimeter, power supplies, DVM's, signal generators, flow meters, etc.) (Nice to Have). • Ability to read and understand schematics and engineering drawings (Nice to Have). • Familiar with the FDA 21 CFR, CGMP for Medical devices (Nice to Have). • Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner (Nice to Have). • Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements (Nice to Have).

🏖️ Benefícios

• Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps (global well-being program) • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)