Field Services Engineer III – Nevada

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🕒 Agosto 5

🎰 Nevada – Remoto

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💵 $60.000 - $90.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

🦅 Patrocina Visto H1B

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👻 Score fantasma 1%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Medtronic

Medtronic

10.000+ funcionários

Fundada em 1949

🏥 Saúde

🏭 Manufatura

⚕️ Seguro de Saúde

Healthcare • Manufacturing • Healthcare Insurance

A Medtronic é líder global em soluções de tecnologia médica, atuando no enfrentamento das condições médicas mais complexas e desafiadoras. Com mais de 95. 000 funcionários em mais de 150 países, a empresa está focada em acelerar o acesso a tecnologias de saúde e em promover inclusão, diversidade e equidade na saúde. A Medtronic colabora de perto com profissionais de saúde para inovar e otimizar tratamentos e terapias, inspirando esperança e novas possibilidades para pacientes no mundo todo. O compromisso da empresa com a saúde também se reflete no foco em soluções de impacto e em práticas sustentáveis.

Descrição

• Travel to customer sites within the assigned Nevada area to provide repair and installation support • Install, operate, maintain, repair, and modify designated equipment • Perform maintenance and technical support on equipment, integrated systems, subsystems, and software • Analyze and evaluate products and related performance • Troubleshoot and diagnose malfunctions to resolve problems quickly • Perform upgrades and configuration updates to imaging and navigation equipment • Lead and participate in technical repair and clinical-use training for domestic, international, and third-party staff • Provide testing and validation support to the manufacturer’s organization • Maintain accurate customer complaint, follow-up, root-cause analysis, and resolution records • Support maintenance and repairs of Mazor robotic guidance and O-arm surgical imaging systems for spinal and cranial procedures • Manage an independent schedule and prioritize service calls across the territory • Work directly with clinical staff to understand issues and restore system functionality

🎯 Requisitos

• High School Diploma or equivalent required • 4 years of technician, clinical field service, or clinical customer support experience • Candidates local to Nevada are preferred • Bachelor’s degree in Bioengineering, engineering, or technology field preferred • Previous technician or field services experience within the medical device industry preferred • Experience with orthopedic anatomy, surgical protocol, and medical terminology preferred • Strong mechanical and electrical troubleshooting skills • Familiarity with commonly used test equipment, including dosimeters, power supplies, DVMs, signal generators, and flow meters • Ability to read and understand schematics and engineering drawings • Familiarity with FDA 21 CFR and CGMP for medical devices • Excellent analytical and communication skills • Ability to communicate complex technical issues clearly • Responsive, action-oriented problem-solving ability • Unrestricted U.S. work authorization required at the time of hire and throughout employment • For baccalaureate degrees earned outside the United States, the degree must satisfy 8 C.F.R. § 214.2(h)(4)(iii)(A) • Ability to meet hospital or clinic credentialing requirements

🏖️ Benefícios

• Competitive salary • Flexible Benefits Package • Health insurance • Dental insurance • Vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps global well-being program • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums) • Temporary employees are eligible for paid sick time, as required under applicable state law • Equal employment opportunity and reasonable accommodations for qualified individuals with disabilities

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