Senior IT Analyst

Vaga não está no LinkedIn

🕒 Maio 13

🏄 California, New York, +1 estados a mais – Remoto

🏄 California – Remote 🗽 New York – Remote 🌲 Oregon – Remote

💵 $109.500 - $136.900 / ano

⏰ Tempo Integral

🟠 Sênior

🧐 Analista

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Mercury

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2019

💳 Fintech

💸 Finanças

☁️ SaaS

Fintech • Finance • SaaS

A Mercury é uma empresa de tecnologia financeira que oferece serviços de banco online para empresas, embora não seja um banco em si. Ela faz parcerias com bancos segurados pelo FDIC, como Choice Financial Group, Column N. A. e Evolve Bank & Trust para oferecer serviços bancários. A Mercury tem como objetivo simplificar as operações financeiras para startups e empresas, oferecendo uma gama de serviços que inclui contas correntes e de poupança, gestão de tesouraria, cartões corporativos, gestão de despesas, faturamento e automações contábeis. A plataforma é projetada para otimizar várias tarefas bancárias e aprimorar os fluxos financeiros com recursos como monitoramento contra fraudes e segurança de contas. Também oferece oportunidades de investimento através do seu produto Mercury Treasury e suporte a startups através de sua plataforma Mercury Raise.

Descrição

• Provide day-to-day IT support to employees and contractors via a support queue, serving as a primary point of contact for IT operations • Own and implement a comprehensive asset management program covering endpoint devices, virtual infrastructure, cloud assets, domains, certificates, and IoT devices • Establish and maintain a codified, periodic inventory reconciliation process across discovery tools (e.g., Torii, MDM) to ensure accuracy and completeness • Manage software license lifecycle including tracking, renewals, and disposition planning • Deploy, configure, and maintain endpoint management solutions with a strong focus on macOS and Jamf • Manage and support core SaaS platforms including Okta, Salesforce, and MDM tooling • Assist with application onboarding for contractors and new employees • Help define and document IT Support policies including scope, service levels, escalation procedures, and separation of duties controls • Ensure job functions and access privileges are explicitly mapped to control responsibilities and documented accordingly • Write scripts and build automation (Python or TypeScript) to reduce manual IT workload, enforce controls, and improve operational efficiency; contribute to and polish existing IT bots • Work with application and software engineers to implement continuous improvement, automation, and system upgrades • Aid in the creation and maintenance of IT policies and standard operating procedures that meet regulatory and audit requirements

🎯 Requisitos

• 4+ years of IT operations experience, ideally in a fast-paced tech startup; fintech, banking*, or compliance-adjacent environments strongly preferred given regulatory context • Demonstrated understanding of IT internal controls, including separation of duties, access privilege management, and audit trail requirements • Strong macOS proficiency required; working knowledge of Windows, Linux, iOS, and Android • Hands-on expertise with Jamf, Kandji, or comparable MDM platforms • Experience managing broad asset inventories beyond endpoints — including virtual infrastructure, SaaS, and non-traditional assets • Experience with IAM, MDM, and SaaS management tooling • Familiarity with IAM concepts and cloud platforms (AWS, GCP, or Azure) • Programming experience in Python or TypeScript strongly preferred • Familiarity with standard security and compliance frameworks (NIST, CIS, ISO) and how they translate into operational controls • Strong problem-solving skills with a bias for action, ownership, and comfort operating in high-velocity, high-accountability environments • Security certifications encouraged

🏖️ Benefícios

• base salary • equity (stock options)