Senior Team Member Relations Specialist

🕒 Setembro 29

🏈 Alabama, Alaska, +44 estados a mais – Remoto

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $83.670 - $161.815 / ano

⏰ Tempo Integral

🟠 Sênior

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Mercury Insurance

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1962

🚘 Automotivo

💼 Consultoria

📦 Logística

Automotive • Consulting • Logistics

A Mercury Insurance é um provedor líder de produtos de seguro, focando em proteger indivíduos e seus bens com um compromisso com a privacidade e o atendimento ao cliente. A empresa opera através de agentes independentes e oferece uma variedade de serviços de seguros, incluindo seguros de automóveis, residenciais e outros produtos de seguro pessoal. A Mercury Insurance prioriza a segurança das informações pessoais e a conformidade com as leis de privacidade, garantindo que os dados dos clientes sejam manuseados com cuidado e compartilhados apenas quando necessário para o atendimento de contas ou conforme exigido por lei.

Descrição

• Provide consultation to People Business Partners and business leaders on performance concerns, conduct issues, policy interpretation, and interpersonal conflicts • Surface difficult issues, distinguish facts from assumptions, and explain risks, options, trade-offs, and recommended next steps • Leverage AI for responsible role-playing to support leaders with practical conversations, expectations, and follow-through • Investigate team member concerns, document findings, and deliver clear conclusions • Collaborate with leadership and legal counsel on agency claims and litigation matters • Document investigation patterns, lessons, and guidance while maintaining confidentiality • Analyze team member relations data to generate workforce insights, identify trends and root causes, and implement risk-mitigation solutions • Convert insights into leader coaching, manager resources, policy updates, process changes, or focused listening • Use approved technology and AI tools for information organization, research, pattern identification, drafting, and administrative work • Maintain compliance postings, issue required notices and acknowledgments, respond to subpoenas, liaise with the unemployment insurance claims vendor, coordinate with auditors, and collaborate with legal counsel • Write and maintain clear, relevant, future-focused workplace policies • Document decisions, templates, guidance, and lessons learned • Perform other duties as assigned

🎯 Requisitos

• Bachelor's degree (BA/BS) in Human Resources or a related field • Minimum of 5 years of directly related experience in team member relations; or an equivalent combination of education and experience • PHR certification preferred • AWI-CH certification preferred • Experience conducting workplace investigations, analyzing data, and preparing oral and written reports • Strong working knowledge of State and Federal employment laws and policies in a corporate setting • Ability to interpret and apply policies to given situations • Ability to manage multiple assignments and projects under tight deadlines • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) • Strong analytical capabilities • Effective consultation, active listening, conflict resolution, and presentation skills • Strong ethics, leadership, and ability to exercise strict confidentiality • Ability to integrate work across business units and engage effectively at all organizational levels • Strong judgment and discretion • Comfort using approved AI and digital tools, with understanding that people remain accountable for reviewing, refining, and approving output • General understanding of the Property & Casualty insurance industry preferred

🏖️ Benefícios

• Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401(k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more • Bonus potential