Implementation Project Manager – Mortgage

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $76.800 - $95.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

🦅 Patrocina Visto H1B

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MeridianLink

501 - 1000 funcionários

Fundada em 1998

💳 Fintech

🏦 Bancário

☁️ SaaS

💰 $485.000.000 Post-IPO Debt em 2021-11

Fintech • Banking • SaaS

A MeridianLink é uma fornecedora líder de soluções SaaS para instituições financeiras, especializada em sistemas de originação de empréstimos e tecnologias de transformação digital. Sua plataforma fim-a-fim melhora as experiências digitais através da integração com sistemas de gestão de empréstimos hipotecários (LOS), soluções para abertura de contas de depósito e mais. Os sistemas em nuvem da MeridianLink aprimoram a eficiência no processamento de empréstimos e cobranças, na tomada de decisões orientadas por dados e na gestão de contas. A empresa colabora com parceiros para expandir seu alcance de mercado e impulsionar o crescimento na indústria de fintech. Com mais de 25 anos de experiência, a MeridianLink é dedicada a apoiar bancos, cooperativas de crédito e outros provedores de serviços financeiros através de tecnologia e inteligência empresarial.

Descrição

• Lead end-to-end delivery of MeridianLink Mortgage LOS, POS, and core banking system integration implementations for new and existing customers • Manage implementations from project kick-off through testing, go-live, and transition to support • Serve as the primary customer point of contact throughout the implementation lifecycle • Plan projects, manage customer communications, risks, escalations, timelines, milestones, deliverables, and objectives • Review project scope established by contractual agreements and manage implementation activities against timelines • Drive accountability among customers and MeridianLink project resources • Schedule and lead milestone meetings, including project kick-off, project charter review, and project closure • Create and maintain project plans, resource assignments, milestones, and timelines using approved tools including Smartsheet • Monitor deliverables, action items, dependencies, and readiness activities • Coordinate escalation resolution with cross-functional resources and leadership • Coordinate project activities with Implementation Analysts and other cross-functional MeridianLink resources • Track implementation-related cases and project administration in approved systems, including Salesforce • Provide regular project status, portfolio health, and escalation updates to Services Program Management • Maintain project management procedures, templates, and operational documentation and recommend process improvements • Report to the Manager of Services Program Management

🎯 Requisitos

• Demonstrated capacity to manage multiple complex implementation projects concurrently while balancing competing priorities, timelines, and stakeholder needs • Demonstrated ability to manage customer expectations, facilitate change management, identify and communicate project risk, and communicate effectively verbally and in writing with both customer and internal stakeholders • Strong organizational skills with the ability to maintain accurate project plans, documentation, action items, and status reporting across multiple concurrent projects • Demonstrated ability to work collaboratively in a cross-functional team environment while adapting to changing priorities, project demands, and business needs • 3-5 years of relevant experience, specifically leading enterprise software deployments (preferred) • Experience utilizing enterprise project management tools; specific experience with Smartsheet is preferred • Familiarity with the mortgage industry, mortgage origination software, or financial technology solutions is a strong differentiator but not required • Experience incorporating AI-powered tools, such as Claude or Microsoft Copilot, into project management, customer communication, documentation, or operational workflows is a plus • Successful completion of a comprehensive background check, credit check, and drug test as part of the offer process • Must be legally authorized to work in the United States; employment application asks whether sponsorship will be required

🏖️ Benefícios

• Insurance coverage (medical, dental, vision, life, and disability) • Flexible paid time off • Paid holidays • 401(k) plan with company match • Remote work

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