Senior Programmer – CSM, CA

🔥 2 horas atrás

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟠 Sênior

🖥 Engenheiro de Software

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Metrc

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2013

💼 Consultoria

📦 Logística

🏥 Saúde

💰 Venture Round em 2018-10

Consulting • Logistics • Healthcare

A Metrc é uma empresa especializada em tecnologia de rastreamento para a indústria de cannabis, proporcionando visibilidade de ponta a ponta na cadeia de suprimentos. Estabelecida no Colorado em 2011, a Metrc foi pioneira em uma solução que combina software avançado, tecnologia RFID e um banco de dados seguro para rastrear a cannabis desde a semente até a venda. A Metrc fornece ferramentas para otimizar a conformidade, apoiar a contabilidade de receita tributária e garantir mercados regulados. Além disso, oferece suporte e treinamento para garantir o uso eficaz de sua plataforma. A empresa faz parcerias com diversos estados e regiões dos Estados Unidos, incluindo Califórnia, Virgínia e Colorado, para implementar suas soluções de cadeia de suprimentos.

Descrição

• Participate in client services delivery for state and Metrc-defined strategic efforts and deliverables • Collaborate with developers, product owners, and the Metrc Data team on requirements and defects • Create and refine process, user, and testing documentation • Create and refine data outputs and visualizations in various formats • Manage client services in data delivery, contract documentation, testing, and operational areas • Lead cannabis industry outreach and local jurisdictional customer management for California’s local team • Foster client-agency and customer relationships through communication, system and regulatory knowledge, customer-goal alignment, and productive meetings • Support customer onboarding, training, enablement, adoption, and account management • Explain Metrc capabilities, product benefits, released features, roadmap direction, and product-usage opportunities • Monitor customer satisfaction, product usage, support activity, adoption indicators, risk metrics, and account risks; provide proactive insights • Support retention, renewals, account growth, and upsell/cross-sell opportunities • Capture and communicate customer feedback, risks, opportunities, and product ideas to internal stakeholders • Support escalations and issue resolution by coordinating resources, tracking progress, escalating appropriately, and communicating updates • Coordinate Customer Success activities with Product, Support, Finance, Legal, Government Affairs, Implementation, Marketing, Training, and other teams • Maintain state-specific system, process, customer, risk, milestone, implementation, and outcome documentation in SFDC, SharePoint, and other systems • Support QBRs, business reviews, customer meetings, onsite visits, webinars, reports, and trainings • Organize internal teams for price increases, contract extensions, procurements, and customer communications • Participate in special events as a Metrc subject matter expert • Assist with quality assurance and quality control for California’s local team • Assist the state technical team in managing data tools and assets • Maintain awareness of customer environments, regulations, laws, competitive landscape, and state-specific adoption needs • Perform other duties as assigned

🎯 Requisitos

• 18 months experience in a development or configuration environment utilizing agile development processes • 12 months experience managing and performing activities related to technical and business requirements in support of a SaaS solution • 24 months experience delivering software customizations, configuration updates, or developing database extracts and reports • Experience translating customer business needs into actionable data insights • Experience analyzing data to ensure business needs and technical requirements are met • Experience managing delivery of mission-critical services to customers • Preferred experience with government projects • Preferred background in regulated cannabis industry and government policies • Candidates must live within the state of California • May require travel ranging up to 50% of work time • Ability to work in a remote environment and frequently sit, talk, hear, operate equipment, read technical information, and use a keyboard and mouse

🏖️ Benefícios

• Fully remote work environment • Travel opportunities, potentially up to 50% of work time • Equal employment opportunity and consideration for advancement • Reasonable accommodation for individuals with disabilities