Senior Project Manager

🕒 Março 26

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Miratech

501 - 1000 funcionários

Fundada em 1989

💰 Private Equity Round em 2022-04

A Miratech ajuda visionários a mudar o mundo. Somos uma empresa global de serviços de TI e consultoria que reúne inovação corporativa global e inovação de start-ups. Atualmente, apoiamos a transformação digital das maiores empresas do planeta. Ao estabelecer parcerias com grandes e pequenos players, nos mantemos na vanguarda da tecnologia, permanecendo ágeis mesmo sendo um líder global, e criamos tecnologia que ajuda nossos clientes a aumentar ainda mais seus negócios. Nossa cultura de Desempenho Implacável permite que mais de 99% dos compromissos da Miratech sejam bem-sucedidos ao atender ou exceder os objetivos de escopo, cronograma e/ou orçamento desde nossa fundação em 1989. Para mais informações sobre a Miratech, visite www.miratechgroup.com

Descrição

• Act as the primary client-facing lead; manage expectations, trust, and communication • Own end-to-end delivery across the program, maintaining full visibility into technical and business workstreams • Define and evolve delivery structure, processes, tracking, and reporting • Coordinate internal teams (architects, engineers, analysts) and align priorities as they change • Manage risks, dependencies, escalations, and delivery trade-offs • Establish and maintain delivery structure: planning, tracking, reporting, governance • Partner with another PM to ensure full role backup and continuity • Support backlog planning, grooming, and delivery sequencing with Product and Tech leads • Drive continuous improvement of delivery processes based on client feedback

🎯 Requisitos

• 5+ years of experience as a Project Manager or in a similar delivery role • Proven ability to manage complex, cross-functional initiatives • Demonstrated success delivering in fast-changing or startup-like environments • Proven experience managing medium to large-scale technical projects • Experience in contact center, CX, IVR, or related technical domains (minimum 1 year; 2+ years preferred) • Experience working in outsourcing delivery models (client-side or vendor/subcontractor) • Excellent communication, stakeholder management, and conflict-resolution skills • Comfort working in a startup-style environment with evolving responsibilities • Experience managing remote and international project teams • Ability to understand commercial and business needs and work with multiple stakeholders

🏖️ Benefícios

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. • Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

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