Flex Account Manager

🕒 Março 31

⛰️ Colorado, Mississippi, +1 estados a mais – Remoto

⛰️ Colorado – Remote 🎸 Mississippi – Remote 🤠 Texas – Remote

💵 $64.700 - $120.400 / ano

⏰ Tempo Integral

🟢 Júnior

💰 Gerente de Contas

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Marsh McLennan

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1871

💸 Finanças

Finance • Consulting • Insurance

Marsh McLennan é uma empresa líder em serviços profissionais que atua nas áreas de risco, estratégia e pessoas. Com mais de 85. 000 colaboradores em todo o mundo, a companhia engloba quatro principais negócios: Marsh, oferecendo corretagem de seguros e gestão de riscos; Guy Carpenter, fornecendo resseguros e estratégias de capital; Mercer, especializada em consultoria nas áreas de saúde, patrimônio e carreira; e Oliver Wyman, com foco em consultoria em estratégia, economia e marca. A Marsh McLennan é comprometida em promover uma cultura inclusiva, capacitar seus colaboradores e entregar soluções inovadoras a clientes globalmente.

Descrição

• Independently manage daily tasks and projects to maintain and enhance client satisfaction • Oversee client renewals, servicing, and potential terminations, ensuring all plan documentation, system records, and checklists are accurate and up to date • Manage client renewal processes by analyzing coverage needs and pricing, providing informed recommendations • Stay informed on IRS and Department of Labor regulations and industry trends, communicating updates to the team to foster knowledge sharing • Ensure adherence to standardized procedures and processes to deliver high-quality outcomes, support staff development through training, and maintain accurate record-keeping and technology use • Review and audit staff work for timeliness, quality, compliance, and system efficiency, proposing improvements as needed • Conduct audits of record-keeping systems and third-party card vendor systems • Address client and teammate inquiries related to administration, billing, claims, and problem resolution • Build and maintain strong client relationships, actively managing issues to retain clients, including coordination with other McGriff offices • Mentor and train teammates to promote effective service delivery • Provide administrative support for special projects and the development of new services as assigned • Participate in seminars, training, and carrier meetings to stay current on products and legislative changes • Support overall TPA practice revenue and client retention objectives

🎯 Requisitos

• Knowledge of Flexible Benefits Client account management experience • Strong client relationship skills with excellent communication, service orientation, cooperation, and tact to resolve issues • Proven sales and upselling abilities within related industries • Demonstrated responsiveness, urgency, and professionalism • Positive and enthusiastic attitude • Proficiency in Microsoft Office Suite and Adobe • Ability to travel occasionally for benefit fairs, conferences and educational events

🏖️ Benefícios

• Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid Work • Charitable contribution match programs • Stock purchase opportunities