Senior Operations Specialist

Vaga não está no LinkedIn

🕒 Junho 12

🌵 Arizona, California, +1 estados a mais – Remoto

🌵 Arizona – Remote 🏄 California – Remote 🤠 Texas – Remote

💵 $74.600 - $139.100 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Marsh McLennan

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1871

💸 Finanças

Finance • Consulting • Insurance

Marsh McLennan é uma empresa líder em serviços profissionais que atua nas áreas de risco, estratégia e pessoas. Com mais de 85. 000 colaboradores em todo o mundo, a companhia engloba quatro principais negócios: Marsh, oferecendo corretagem de seguros e gestão de riscos; Guy Carpenter, fornecendo resseguros e estratégias de capital; Mercer, especializada em consultoria nas áreas de saúde, patrimônio e carreira; e Oliver Wyman, com foco em consultoria em estratégia, economia e marca. A Marsh McLennan é comprometida em promover uma cultura inclusiva, capacitar seus colaboradores e entregar soluções inovadoras a clientes globalmente.

Descrição

• Serve as a subject matter expert for the Certificates of Insurance process and related operational activities • Support onshore and offshore teams with COI questions, issue resolution, and process guidance • Review certificate requests and help ensure accurate handling of coverage requirements and certificate issuance • Read and interpret contracts, insurance requirements, and policy language to support compliant COI processing • Assist with implementation activities, transition support, and project work related to the offshore COI function • Support setup, go-live, and stabilization efforts for transitioned COI work • Assist with developing, maintaining, and updating SOPs, job aids, desk procedures, and knowledge articles for COI processes • Assist in delivering training and knowledge transfer sessions for offshore and onshore team members • Provide ongoing coaching and support to help ensure process consistency, service quality, and operational readiness • Help identify process gaps, trends, and improvement opportunities within COI workflows • Partner with leadership on standardization, efficiency, and continuous improvement initiatives • Collaborate with teammates, servicing teams, and third-party vendors to support client service and operational excellence • Help monitor adherence to established processes, service expectations, and quality standards

🎯 Requisitos

• College Degree or equivalent education, training and work-related experience • Property & Casualty Insurance License • Five years of experience within the insurance industry • Experience handling Complex Certificates of Insurance • Ability to read contracts and insurance policies • Highly effective written and verbal communication skills • Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products • Ability to work without direct supervision

🏖️ Benefícios

• Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid work • Charitable contribution match programs • Stock purchase opportunities