Business Analyst

🕒 Maio 23

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧐 Analista de Negócios

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Mobile Mentor

Mobile Mentor

51 - 200 funcionários

Fundada em 2004

🏢 Corporativo

🔒 Cibersegurança

💰 Seed Round em 2008-02

Managed IT Services • Enterprise • Cybersecurity

A Mobile Mentor é uma fornecedora líder de serviços gerenciados de TI, especializada em gestão e soluções de segurança de endpoints. Como parceira preferencial da Microsoft para gestão de endpoints, a empresa ajuda organizações a otimizar o uso do Microsoft Intune com foco na proteção dos dados corporativos e no aumento da produtividade dos usuários. Com vasta experiência na implementação do Intune para diversos clientes, a Mobile Mentor oferece soluções personalizadas, incluindo serviços de projetos, mentoria para equipes de TI e serviços gerenciados que permitem às empresas maximizar seus investimentos em tecnologias Microsoft.

Descrição

• Lead business analysis engagements focused on Copilot and AI-enabled transformation • Facilitate executive and stakeholder workshops to identify high-value AI and Copilot use cases • Translate business problems into Copilot, agent, and automation scenarios aligned to Microsoft platforms • Partner closely with technical architects to shape Copilot, Copilot Studio, and agent solutions • Define requirements, success metrics, and value cases for AI initiatives • Advise clients on AI readiness, governance considerations, and responsible adoption • Own engagement execution in partnership with Project Managers — driving project plans, milestones, dependencies, and dashboards in Smartsheet • Track and surface risks, issues, and decisions; maintain RAID logs, status reports, and core engagement artifacts • Coordinate executive and working sessions, including agendas, decisions, and action tracking • Support commercial activities including purchase orders, invoicing, time tracking (Autotask), and budget visibility in partnership with Project Managers • Ensure delivery governance and quality standards are consistently applied across engagements • Mentor consultants on modern business analysis, AI discovery, and disciplined delivery practices • Support pre-sales by articulating Copilot value, use cases, and business outcomes

🎯 Requisitos

• 3+ years of experience in business analysis, consulting, or IT services, with demonstrated ownership of engagement execution • Demonstrated experience discovering and delivering AI or Copilot-based solutions • Strong working knowledge of: Microsoft Copilot (M365 Copilot and/or role-based Copilots) • Copilot Studio • AI agents and orchestration concepts • Proven ability to translate business processes into AI-augmented workflows • Experience working directly with senior business stakeholders • Hands-on experience using Smartsheet for project planning, tracking, and reporting • Familiarity with time tracking and commercial tooling (Autotask or equivalent) • Working knowledge of project delivery methodologies and lifecycle concepts • Excellent facilitation, storytelling, and documentation skills • Strong organizational discipline with attention to detail and follow-through • Proficiency with Microsoft productivity and collaboration tools (Excel, Word, PowerPoint, Teams)

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