Senior Solutions Engineer, RCM

🕒 Junho 25

🗣️🇺🇸🇬🇧 Inglês obrigatório

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ModMed

1001 - 5000 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A ModMed é uma empresa de tecnologia em saúde que fornece software de prontuário eletrônico (EHR) específico para especialidades, gerenciamento de consultórios, gerenciamento de ciclo de receita, análise e ferramentas de comunicação com pacientes para práticas médicas. A plataforma deles integra recursos movidos por IA—como o ModMed Scribe—para documentação clínica, automação de fluxo de trabalho, assistência de faturamento e engajamento de pacientes, ajudando médicos especialistas a otimizar operações e melhorar a eficiência. A ModMed foca em atender práticas especializadas (dermatologia, oftalmologia, gastroenterologia, ortopedia, ginecologia, etc. ) com integração, suporte e integrações (API FHIR, telemedicina, processamento de pagamentos).

Descrição

• Partner with the Sales team in a "one-to-many" model, providing deep RCM and financial/practice management expertise to high-value prospects and clients evaluating our solutions. • Lead business and functional discovery sessions with prospective customer stakeholders to understand their unique operational challenges, clinical workflows, and overarching objectives. • Compose and deliver superior software demonstrations and presentations to prospective audiences, including Practice Administrators, Billers, Physicians, and executive leadership, clearly articulating value, win themes, and competitive differentiation. • Leverage disciplined, structured presales methodologies to deliver focused, seamless, and customer-centric presentation loops and materials. • Effectively collaborate with internal teams—including Product, Engineering, Marketing, Customer Success, and Executive Leadership—to ensure comprehensive solution alignment and deal success. • Provide consistent, detailed post-sale knowledge transfer to Customer Success and Professional Services teams to ensure a smooth transition and optimal experience for new clients. • Serve as the internal RCM Product and Services Subject Matter Expert. You will partner with Product Managers to elevate the team's collective knowledge, create educational training materials, and provide real-world insights for ModMed's AI-powered product development.

🎯 Requisitos

• Bachelor’s degree is highly preferred; relevant, equivalent professional experience will be fully considered in lieu of a degree. • Minimum of 5 years of experience as a Solutions Engineer, or 5+ combined years of experience in financial medical practice management/administration utilizing ModMed PM or competing RCM solutions. • Expert knowledge of Practice Management and Revenue Cycle Management portfolios, with the ability to confidently demonstrate workflows across multiple medical specialties. • A strong, demonstrable interest and relevant experience in modern technology trends and AI-driven software solutions. • Mastery of navigating and delivering highly engaging remote and hybrid presentations using collaboration and visualization tools (e.g., Google Meet, Figma, etc.). • Exceptional ability to build credibility, present complex financial concepts simply, and influence diverse stakeholder groups from clinical staff to C-suite executives. • Ability to travel domestically up to 65%.

🏖️ Benefícios

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. • Generous Paid Time Off and Paid Parental Leave programs • Company paid Life and Disability benefits • Flexible Spending Account, and Employee Assistance Programs • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning • Global presence and in-person collaboration opportunities; dog-friendly HQ (US) • Hybrid office-based roles and remote availability for some roles • Weekly catered breakfast and lunch • treadmill workstations, Zen, and wellness rooms within our BRIC headquarters

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