Implementation Coordinator

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MoneyGram

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💳 Fintech

₿ Cripto

👥 B2C

💰 Corporate round em 2023-09

Fintech • Crypto • B2C

A MoneyGram é uma empresa global de pagamentos e remessas que opera uma das maiores redes de transferência de dinheiro transfronteiriças, combinando alcance digital com amplo acesso a dinheiro. Confiada por dezenas de milhões de consumidores, a MoneyGram oferece remessas de consumidores, pagamentos em dinheiro no varejo e serviços de pagamento digital em mais de 200 países e territórios, com centenas de milhares de locais de varejo e bilhões de pontos de extremidade digital. A empresa também integra tecnologias de criptomoeda e blockchain — operando capacidades escaladas de stablecoin e conversão cripto-para-dinheiro/dinheiro-para-cripto e participando como um validador Solana — para modernizar e acelerar os pagamentos transfronteiriços, mantendo o foco na conveniência do consumidor e na distribuição de parceiros.

Descrição

• Execute end-to-end onboarding workflows for assigned partners, ensuring timely progression through each stage • Monitor application status across systems and proactively address delays or bottlenecks • Ensure all required steps are completed in accordance with defined processes and SLAs • Monitor performance of new partners through established timeline • Utilize automated tools for due diligence, validation, and partner configuration setup • Review system outputs for completeness and accuracy, identifying exceptions or discrepancies • Trigger appropriate workflows and actions based on system results • Validate partner information and ensure data integrity across platforms • Maintain complete and audit-ready documentation aligned with compliance requirements • Ensure all onboarding records are properly captured within internal systems • Identify missing information, inconsistencies, or process breakdowns • Escalate issues to senior team members with clear context and supporting details • Support resolution of workflow blockers to maintain onboarding momentum • Collaborate with internal teams (Compliance, Operations, Credit, Treasury) to support onboarding activities • Contribute to continuous improvement by identifying inefficiencies in workflows or systems • Other duties as assigned.

🎯 Requisitos

• Bachelor’s degree preferred, or equivalent combination of education and experience in business, compliance, or technical fields. • 1+ years of experience in operations, onboarding, or financial services (preferred) • Experience in payments, fintech, or remittance environments is a plus • Familiarity with workflow tools, CRM systems, or onboarding platforms • Bilingual fluency required, including professional-level English communication (written and verbal). • Strong operational judgment and problem-solving skills • Ability to make decisions within structured guidelines • High attention to detail and data accuracy • Ability to manage multiple workflows in a fast-paced environment • Effective communication and stakeholder coordination skills • Comfort working with automated systems and interpreting system outputs