Injury Resolution Specialist

🕒 Julho 31

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Encova Insurance

Encova Insurance

1001 - 5000 funcionários

🛡️ Seguros

💸 Finanças

👥 B2C

Insurance • Finance • B2C

A Encova Insurance é uma empresa de seguros dedicada a fornecer soluções de seguros abrangentes para necessidades pessoais e comerciais. Com décadas de experiência no setor, a Encova Insurance oferece uma ampla gama de produtos, incluindo seguros residenciais, automotivos e de compensação de trabalhadores, enquanto se especializa em pacotes comerciais personalizados para empresas complexas. Eles priorizam a inovação e o atendimento ao cliente, garantindo que os segurados recebam o apoio e a cobertura necessários para o sucesso a longo prazo.

Descrição

• Investigate, evaluate, negotiate and settle bodily injury claims • Handle injury claims including personal and commercial auto, uninsured and underinsured motorists • Review and analyze coverage, apply policy conditions, provisions, exclusions and endorsements • Investigate and gather information to determine facts of loss, liability, and subrogation potential • Proactively manage and continuously evaluate the claim with specific emphasis on the nature and extent of injury • Conduct medical history investigations as necessary • Determine and continually evaluate appropriate reserves • Establish a plan of action to move the file towards resolution • Negotiate and settle a minimum average of 20 losses per month • Maintain competency in the use of multiple claims systems and manage follow-up practices

🎯 Requisitos

• This position requires a college degree or equivalent • Strong understanding of insurance and the claims organization • Considerable experience as a claims resolution specialist or equivalent experience in the industry or a related field • Excellent telephone and personal claims negotiations, communication and investigation skills • Understanding of tort law and thorough knowledge of medical terms and treatments • Ability to obtain, analyze and evaluate medical history and documentation • Detail-oriented organizational skills • Proven ability to evaluate serious and complicated injury claims and to negotiate to a successful conclusion • Excellent knowledge of all personal and commercial lines policies and coverage written by the company.

🏖️ Benefícios

• Health, Dental & Vision Insurance • Company-provided life and income protection plans • Eligibility to participate in a company incentive bonus program • 401(k) Retirement Plan - 100% company match up to 7% on annual salary • Paid Time Off, Paid Holidays, and Floating Holidays • Flexible Work Arrangements - Hybrid and remote depending on the role

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