Digital Release Specialist

🕒 Junho 24

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Moxe

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

⚕️ Seguro de Saúde

🔌 API

Healthcare • Healthcare Insurance • API

A Moxe potencializa uma troca de dados mais inteligente, simples e segura para uma melhor assistência à saúde. Trabalhando com prontuários eletrônicos de saúde, sistemas de saúde e pagadores, a Moxe melhora a colaboração ao digitalizar a liberação de informações e possibilitar a troca bidirecional de dados. A abordagem API-first da Moxe está revolucionando o intercâmbio seguro de informações clínicas, colocando insights acionáveis diretamente no fluxo de trabalho clínico. As soluções da Moxe ajudam a otimizar o ajuste de risco, a melhoria da qualidade, a integridade dos pagamentos, a gestão do cuidado, entre outros.

Descrição

• Completes release-of-information requests by retrieving patient medical charts, accurately scanning and transmitting records, and returning charts in accordance with established procedures, quality standards, and daily productivity requirements. • Interact with requestors to identify medical records needed for patient care, review, billing or release of information • Validates requests and authorizations for release of medical information according to established procedures. • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. • Provides excellent customer service by remaining attentive and respectful, ensuring full understanding of customer requests, following through as promised, and proactively identifying and addressing client concerns or issues. • Handle all requests and inquiries for patient health information whether received via mail, fax, phone, or in person according to our SLAs • Consistently operates within the scope of the role and organizational direction. Readily accepts assignments and remains dependable and available to support additional facilities or assist during periods of high workload. • Serve as a Release of Information subject matter expert while performing complex duties including processing requests for Protected Health Information (PHI) • Follow all federal and state laws, facility policies, and company procedures related to the release of information and patient privacy. • Safeguard patient health information at all times • May receive incoming requests including telephone inquiries, and retrieving facsimile inquiries, depending on the needs of the client. • Maintains equipment in excellent operating condition, both internally and externally, ensuring reliability and optimal performance. • Follow hospital protocols and privacy policies to maintain strict confidentiality of all protected health information (PHI).

🎯 Requisitos

• 5+ years of relevant work experience in HIM and/or Release of Information • 5+ years of experience with electronic health record (EHR) processing, specifically Meditech and/or Epic • Ability to prioritize workflow, stay organized, and meet deadlines • Strong attention to detail and analytical skills • Strong communication and interpersonal skills • Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required • Must be self-motivated, a team player • Must be able to multi-task