Senior Director, FinTech Implementation

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🌵 Arizona, Florida, +11 estados a mais – Remoto

🌵 Arizona – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote

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MVB

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1947

📱 Mídia

☁️ SaaS

🤝 B2B

Media • SaaS • B2B

A MVB é uma empresa que constrói e opera a infraestrutura digital para a indústria internacional do livro. Desenvolve serviços de metadados, plataformas digitais e formatos de mídia para conectar editoras, livrarias e prestadores de serviços — tornando os livros descobertos e gerenciando fluxos de dados entre mercados. A MVB oferece soluções e produtos como VLB, VLB-TIX, serviços de ISBN/ISNI, sistemas de vouchers, além de eventos e pesquisas do setor, operando em vários escritórios ao redor do mundo para apoiar editoras, livreiros e autopublicadores.

Descrição

• Implementation Planning & Delivery • Intake completed Product Specification Documents (PSDs) and develop detailed implementation plans in coordination with all key functional areas • Define project milestones, timelines, and resource requirements for each fintech implementation • Manage partner activities to maintain scope alignment, and proactively identify scope changes that may impact the broader program • Identify, track, and manage dependencies with core bank functions throughout the implementation lifecycle • Project Management & Program Oversight • Apply structured project management discipline across all fintech implementations, ensuring consistent use of project tracking tools, documentation standards, and delivery frameworks • Develop and maintain detailed project plans, risk logs, and status reporting in alignment with PMO standards, while retaining day-to-day execution ownership within the Operations function • Drive accountability across cross-functional workstreams by establishing clear owners, milestones, and escalation paths for each implementation • Partner with the PMO to ensure implementation projects are accurately scoped, capacity-estimated, and appropriately sequenced within the broader enterprise portfolio, surfacing tradeoffs and constraints proactively • Identify and implement process improvements that strengthen implementation rigor and repeatability over time • Client & Partner Engagement • Serve as a primary point of contact for external fintech partners throughout the implementation lifecycle, guiding clients through complex, multi-phase onboarding processes with clarity and professionalism • Translate technical and operational requirements into actionable steps for business clients, demonstrating a strong working knowledge of fintech products, banking infrastructure, and BaaS environments • Manage client expectations, communicate status and risks proactively, and maintain a high standard of responsiveness and service throughout engagement • Build trusted relationships with fintech partners by combining deep subject matter expertise with disciplined project execution • Account & System Configuration • Orchestrate partner account setup across relevant operational teams, ensuring readiness at each stage of the implementation lifecycle • Oversee configuration of payments settlement accounts and end-customer account setup • Ensure reconciliation and billing are properly configured prior to go-live • Ensure successful integration to reconciliation systems • Testing & Quality Assurance • Coordinate and execute integration testing with third parties, including connectivity with the Core banking platform • Lead data testing, payments testing, and end-customer account opening connectivity validation • Manage client product alpha testing within scopes defined in coordination with Operations teams and the second line • Monitor Friends & Family testing phases and escalate issues as appropriate • Reporting & Stakeholder Communication • Deliver clear, consistent implementation status reporting to senior stakeholders, translating project complexity into actionable insights and decision points • Maintain accurate and up-to-date implementation status documentation • Escalate risks, blockers, and scope changes through appropriate channels in a timely manner • Operational Risk – First Line • Apply MVB's operational risk standards throughout all implementation activities • Identify and flag implementation-related risks and control gaps to the appropriate risk and compliance partners • Ensure implementations adhere to regulatory requirements and internal policy standards • Additional Responsibilities • Manage, mentor, and develop 1–2 direct reports who perform implementation work, providing day-to-day guidance, workload oversight, and ongoing coaching to build a high-performing implementation team • Support continuous improvement initiatives within the Fintech Implementation function • Collaborate with the Fintech Business team on network integration tasks (e.g., BIN setup, card art approval, card printing) as needed, deferring lead responsibility to the appropriate functional owner • Shape the evolution of implementation standards and playbooks, contributing institutional knowledge that strengthens MVB's fintech delivery capability over time

🎯 Requisitos

• Bachelor's degree in Business, Finance, Operations, or a related field • 10+ years of project management or implementation experience, with meaningful exposure to financial services, fintech, or banking operations • Demonstrated ability to manage multiple concurrent, complex projects with cross-functional stakeholders in a matrixed organization • Strong client-facing experience working directly with business clients in a fintech, BaaS, or bank-fintech partnership context • Deep understanding of banking operations, including payments, settlement, reconciliation, and account setup processes • Excellent written and verbal communication skills, including experience producing status reports and leading executive-level conversations • Proficiency with project management tools, methodologies, and structured delivery frameworks

🏖️ Benefícios

• Medical, Dental and Vision Insurance • Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA) • Short- and Long-Term Disability Plan • Group Life Insurance • 401K Salary Deferral Plan • Wellness Program • Education & Tuition Expense Reimbursement • PTO and Unique Vacation Purchase Program