Senior IT Engineer

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MyVA Support (MYVAS)

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🤝 B2B

👥 RH Tech

☁️ SaaS

B2B • HR Tech • SaaS

A MyVA Support (MYVAS) é uma empresa especializada em conectar negócios a profissionais virtuais de todo o mundo. Ela oferece um portfólio de serviços que inclui recrutamento, onboarding, treinamento e gestão de folha de pagamento para assistentes virtuais em diversas áreas, como suporte administrativo, marketing digital e assistência médica. A MYVAS busca agilizar o processo de outsourcing, ajudando as empresas a economizar tempo e recursos ao fornecer equipes virtuais qualificadas e em conformidade, adaptadas às suas necessidades específicas.

Descrição

• Provide advanced technical support and remote troubleshooting for network, hardware, and software issues. • Manage, monitor, and optimize servers, user accounts, and security settings in Microsoft 365, Google Workspace, and cloud environments. • Administer, configure, and maintain IT systems, backups, and disaster recovery processes. • Design and implement infrastructure improvements to enhance performance, security, and scalability. • Configure and support networking components (firewalls, VPNs, VLANs, routing). • Support automation and integration of IT systems using tools like Zoho, Monday, or similar platforms. • Lead or assist in incident response efforts, including security-related events and high-priority outages. • Document procedures, configurations, and technical environments accurately. • Assist with onboarding and access management across multiple client accounts. • Escalate critical incidents to the Head of IT when necessary while maintaining ownership and follow-up. • Proactively identify opportunities to improve workflows, reliability, and security standards. • Ensure compliance with security and data protection best practices across all environments.

🎯 Requisitos

• 7+ years of experience in IT infrastructure, systems administration, or MSP environments. • Strong knowledge of networking (firewalls, VPNs, Windows & Mac environments). • Hands-on experience with Microsoft 365, Azure, AWS, or similar cloud platforms. • Experience managing backups, disaster recovery, and endpoint security. • Familiarity with automation or system integrations (Zoho, Monday, or similar tools). • Ability to troubleshoot complex issues independently. • Strong English communication and documentation skills (B2–C1 required). • Ability to manage priorities and work effectively in a fully remote environment. • Reliable workstation setup and stable internet connection.

🏖️ Benefícios

• Long-term contractor collaboration. • Fully remote work environment. • Exposure to diverse U.S.-based clients and infrastructure projects. • Opportunities for professional growth and technical specialization.