Billing, Credentialing & Back-Office Operations Coordinator

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🕒 Março 28

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Nabi

SiteLinkedInTodas as Vagas

11 - 50 funcionários

⚕️ Seguro de Saúde

📡 Telecomunicações

☁️ SaaS

Healthcare Insurance • Telecommunications • SaaS

A Nabi é um serviço de saúde online que oferece orientação nutricional e suporte cobertos por seguro, focados em desafios relacionados a alimentação, corpo e hábitos alimentares. Conectamos os clientes a nutricionistas registrados por meio de visitas seguras por vídeo, com 95% dos clientes pagando R$0 do próprio bolso. O serviço inclui um breve questionário de entrada, orientação por vídeo coberta por seguro e um aplicativo opcional para suporte entre as sessões para acompanhar metas, humor e progresso.

Descrição

• Manage day-to-day billing workflows, including claims submission, reconciliation, and follow-up • Track and resolve claim denials and follow up with payers to ensure timely reimbursement • Maintain accurate billing, insurance, and provider records within EMR and practice management systems • Support revenue cycle reporting and collaborate with operations leadership to improve efficiency • Manage credentialing and payer enrollment for new Registered Dietitians (RDs) • Track credentialing timelines to ensure clinicians are onboarded and billable as efficiently as possible • Maintain up-to-date provider licenses, credentials, and payer statuses • Ensure provider capacity keeps pace with patient growth • Support onboarding of clinicians into EMRs, billing systems, and administrative workflows • Maintain accurate provider and administrative data across internal systems • Assist with scheduling, data entry, and clinician administrative support as needed • Collaborate with leadership to streamline workflows and build scalable operational processes • Ensure compliance with HIPAA and payer requirements across all workflows • Serve as a point of contact for clinicians and patients regarding administrative and billing questions • Communicate clearly, professionally, and empathetically in a patient-centered care environment

🎯 Requisitos

• 1+ years of healthcare administration experience • Prior experience with medical billing, insurance claims, denials, or RCM workflows • Strong organizational skills and exceptional attention to detail • Comfort with EMRs, billing software, spreadsheets, and Google Workspace • Ability to work independently in a fast-paced, fully remote environment • Experience with credentialing, payer enrollment, or provider onboarding (Preferred) • Experience in behavioral health, nutrition, or eating disorder practices (Preferred) • Familiarity with EMRs such as SimplePractice, Healthie, or similar systems (Preferred) • Working knowledge of CPT and ICD-10 codes (Preferred)

🏖️ Benefícios

• Health, dental, and vision insurance (for full-time roles) • Home technology reimbursement • Flexible scheduling within core business hours • Professional growth opportunities within a rapidly scaling health organization