Associate Principal Engineer, ServiceNow – CMDB, ITOM, ITSM

🕒 6 dias atrás

🔔 Pennsylvania – Remoto

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⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🧑‍💻 Engenheiro Full-stack

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Nagarro

Nagarro

10.000+ funcionários

Fundada em 1996

💼 Consultoria

📣 Marketing

🏥 Saúde

Consulting • Marketing • Healthcare

Nagarro é um líder global em engenharia digital e consultoria de tecnologia. A empresa ajuda os clientes a se tornarem negócios inovadores e digitais, aproveitando a tecnologia para impulsionar avanços nos negócios. Conhecido por sua agilidade empreendedora e mentalidade CARINHOSA, a Nagarro oferece uma ampla gama de serviços, incluindo engenharia digital, soluções empresariais inteligentes e serviços de experiência e design. Com mais de 17. 900 funcionários em 37 países, a Nagarro colabora com líderes do setor para acelerar a digitalização e a inovação orientada pela tecnologia.

Descrição

• Work with the ServiceNow team to implement ServiceNow solutions across global locations • Provide technical expertise in ServiceNow ITSM and ITOM modules • Design, develop, and implement ServiceNow integrations with enterprise applications • Understand business needs and align them with standardized processes and solution design • Prepare technical specifications and implementation documents • Develop and implement technical solutions on the ServiceNow platform • Configure and customize ServiceNow applications based on business requirements • Support CMDB implementation, maintenance, and optimization activities • Implement and support Service Mapping solutions • Perform component integration testing and ensure quality delivery • Collaborate with cross-functional teams to ensure successful project delivery • Troubleshoot and resolve technical issues on the ServiceNow platform • Ensure adherence to ServiceNow best practices and continuous improvement initiatives • Participate in design reviews, code reviews, and provide technical recommendations

🎯 Requisitos

• 9+ years of experience • Strong experience in ServiceNow ITSM, ITOM, CMDB, Service Mapping, and Integrations • Hands-on experience in designing and implementing ServiceNow integrations • Strong understanding of ServiceNow platform architecture and best practices • Experience in implementing and supporting ITSM and ITOM solutions • Experience in CMDB management and Service Mapping implementation • Experience in other ServiceNow modules such as SPM, GRC, or HRSD • ITIL knowledge is preferred • ServiceNow certification in any module is preferred • Ability to understand business requirements and translate them into technical solutions • Experience in developing technical solutions and performing integration testing • Strong problem-solving, communication, and stakeholder management skills • Ability to work effectively in a global delivery environment • Bachelor’s or master’s degree in computer science, Information Technology, or a related field

🏖️ Benefícios

• Employees can work remotely

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