Senior Consultant, SAP Digital Adoption & Enablement

🕒 Junho 25

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Nagarro

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1996

💼 Consultoria

📣 Marketing

🏥 Saúde

Consulting • Marketing • Healthcare

Nagarro é um líder global em engenharia digital e consultoria de tecnologia. A empresa ajuda os clientes a se tornarem negócios inovadores e digitais, aproveitando a tecnologia para impulsionar avanços nos negócios. Conhecido por sua agilidade empreendedora e mentalidade CARINHOSA, a Nagarro oferece uma ampla gama de serviços, incluindo engenharia digital, soluções empresariais inteligentes e serviços de experiência e design. Com mais de 17. 900 funcionários em 37 países, a Nagarro colabora com líderes do setor para acelerar a digitalização e a inovação orientada pela tecnologia.

Descrição

• Development and implementation of change strategies in transformation projects – ideally in the context of SAP, with a focus on sustainable user adoption. • Translation of change objectives into structured enablement and adoption concepts across systems, processes, and user groups. • Design, coordination, and hands-on implementation of Digital Adoption Platforms (e.g., WalkMe, Whatfix, Userlane), including creation and quality assurance of in-app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help). • End-to-end enablement responsibility: target group segmentation, content lifecycle management, testing & go-live coordination, and evaluation of adoption KPIs (e.g., usage, completion rates, reduction of support requests). • Conceptual introduction, operation, and continuous improvement of learning solutions in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning). • Design of modern and future-oriented enablement and learning approaches, including AI-supported personalization and learning analytics. • Consideration of user experience and accessibility (WCAG) standards in learning content and in-app guidance concepts. • Execution of stakeholder analyses, alignment workshops, targeted communication initiatives, and enablement sessions (in German and English). • Close collaboration with HR development, IT, and business units, including contribution to governance for enablement content, quality standards, and translations.

🎯 Requisitos

• Several years of experience in Organizational Change Management within technology- or ERP-driven transformation projects (ideally SAP), with a strong focus on user adoption. • Experience in the design and operational use of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including responsibility for production-ready in-app guidance content. • Participation in at least one end-to-end enablement or adoption initiative, from change concept through rollout to evaluation of adoption KPIs. • Practical experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning). • Familiarity with change management methodologies (ADKAR, Prosci, Kotter) and instructional design, combined with a pragmatic, implementation-oriented mindset. • Strong communication skills, empathy, and confidence in stakeholder interaction; very good German and English skills. • Interest in modern enablement and learning approaches, including AI-supported concepts, UX, and accessibility (WCAG).

🏖️ Benefícios

• 30 days of paid vacation • Internal and external training opportunities • MyN – Nagarro Employee Share Program • Attractive company car and company bicycle arrangements • Company-funded accident insurance • Modern office spaces in central locations with high-tech equipment • Sports programs • Access to the corporate benefits portal • Free fruit and beverages • Plenty of room for innovation in a high-growth environment with the latest technologies and products. • Flat hierarchies and a long-term, stable position with attractive development opportunities.