Senior Digital Adoption & Enablement Manager, SAP

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Nagarro

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1996

💼 Consultoria

📣 Marketing

🏥 Saúde

Consulting • Marketing • Healthcare

Nagarro é um líder global em engenharia digital e consultoria de tecnologia. A empresa ajuda os clientes a se tornarem negócios inovadores e digitais, aproveitando a tecnologia para impulsionar avanços nos negócios. Conhecido por sua agilidade empreendedora e mentalidade CARINHOSA, a Nagarro oferece uma ampla gama de serviços, incluindo engenharia digital, soluções empresariais inteligentes e serviços de experiência e design. Com mais de 17. 900 funcionários em 37 países, a Nagarro colabora com líderes do setor para acelerar a digitalização e a inovação orientada pela tecnologia.

Descrição

• Development and implementation of change strategies in transformation projects – ideally in the context of SAP • Design, hands-on development, and rollout of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including creation of in-app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help) using the respective editors/studios • End-to-end enablement: segmentation, versioning, localization, testing & go-live, plus adoption KPIs (e.g., usage, completion rates, reduction in support tickets) • Implementation and operation of learning management systems (LMS/LXP), including SCORM/xAPI packaging, course structuring, assignments, assessments, and reporting (e.g., SuccessFactors Learning) • Design of AI-driven learning solutions and personalized enablement concepts (e.g., recommendations, learning analytics) • Integration of technologies to enhance accessibility (WCAG) and user experience in learning content and in-app guidance • Execution of stakeholder analyses, targeted communication initiatives, and training sessions (German/English) • Close collaboration with HR development, IT, and business units, including establishing governance for content lifecycle and translations

🎯 Requisitos

• Several years of experience in Organizational Change Management in technology/ERP-driven projects (ideally SAP) • Proven hands-on experience producing content in a Digital Adoption Platform (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane) using the editor/studio with active in-app assets • At least one end-to-end DAP rollout including segmentation, versioning, localization, and tracking of adoption KPIs (usage, completion, support ticket reduction) • Practical LMS/LXP publishing experience: SCORM/xAPI packaging, assignments, assessments, and reporting (e.g., SuccessFactors Learning) • Familiarity with change methodologies (ADKAR/Prosci/Kotter) and instructional design, with a strong focus on measurable adoption • Strong communication skills and empathy; excellent German and English language skills; affinity for AI-driven learning and UX/accessibility (WCAG)

🏖️ Benefícios

• 30 days of paid vacation • Internal and external training opportunities • MyN – Nagarro Employee Share Program • Attractive company car and company bicycle arrangements • Company-funded accident insurance • Modern office space in central locations with high-tech equipment • Sports programs • Access to the corporate benefits portal • Free fruit and drinks