Senior Staff Engineer, ServiceNow – HRSD, ITSM, SPM

🕒 4 dias atrás

🔔 Pennsylvania – Remoto

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⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Nagarro

10.000+ funcionários

Fundada em 1996

💼 Consultoria

📣 Marketing

🏥 Saúde

Consulting • Marketing • Healthcare

Nagarro é um líder global em engenharia digital e consultoria de tecnologia. A empresa ajuda os clientes a se tornarem negócios inovadores e digitais, aproveitando a tecnologia para impulsionar avanços nos negócios. Conhecido por sua agilidade empreendedora e mentalidade CARINHOSA, a Nagarro oferece uma ampla gama de serviços, incluindo engenharia digital, soluções empresariais inteligentes e serviços de experiência e design. Com mais de 17. 900 funcionários em 37 países, a Nagarro colabora com líderes do setor para acelerar a digitalização e a inovação orientada pela tecnologia.

Descrição

• Work with global teams to implement and enhance ServiceNow solutions across multiple locations • Provide technical expertise for ServiceNow development, primarily within SPM and CSM modules • Design, develop, and maintain ServiceNow integrations with enterprise applications • Understand business requirements and support process standardization through effective platform design • Develop, configure, and customize ServiceNow applications and workflows • Create scalable technical solutions aligned with business objectives and platform best practices • Configure and customize ServiceNow using UI Policies, UI Actions, Business Rules, and Client Scripts • Develop solutions using Jelly Scripting and AngularJS where required • Perform component integration testing and support end-to-end solution validation • Troubleshoot and resolve application, integration, and platform-related issues • Collaborate with business stakeholders, functional teams, and technical teams to deliver high-quality solutions • Ensure adherence to ServiceNow development standards, governance, and security best practices • Participate in design reviews and provide recommendations for platform improvements • Support ServiceNow platform upgrades, enhancements, and continuous improvement initiatives • Contribute to the successful implementation and adoption of ServiceNow modules across the organization

🎯 Requisitos

• 7+ years in ServiceNow development • Strong experience in ServiceNow SPM, CSM, and ITSM modules • Hands-on experience with ServiceNow Service Portal and Integrations • Strong experience in designing, developing, and implementing ServiceNow solutions across enterprise environments • Experience in gathering business requirements and translating them into scalable technical solutions • Strong knowledge of ServiceNow platform architecture, configuration, and customization • Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions • Experience with Jelly Scripting and AngularJS • Experience in developing and maintaining integrations with third-party and enterprise applications • Strong understanding of ServiceNow development best practices and governance • Experience in component integration testing and troubleshooting • Strong analytical, problem-solving, and debugging skills • Excellent communication and stakeholder management skills • Bachelor’s or master’s degree in computer science, Information Technology, or a related field

🏖️ Benefícios

• Employees can work remotely

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