Manager, Data Analysis – Lab Production Support, Extended-Hours Support

🕒 Outubro 5

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $140.000 - $175.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📉 Analista de Dados

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Natera

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2004

🏥 Saúde

🧬 Biotecnologia

⚕️ Seguro de Saúde

Healthcare • Biotechnology • Healthcare Insurance

A Natera é líder global em tecnologia de testes de DNA livre de células (cfDNA), especializada em testes e diagnósticos genéticos não invasivos. As soluções inovadoras da empresa concentram-se em áreas como triagem pré-natal, detecção de câncer e monitoramento de transplantes de órgãos. Ao utilizar bioinformática avançada e análise de DNA, a Natera oferece a profissionais de saúde e pacientes informações essenciais para decisões médicas mais embasadas.

Descrição

• Lead and mentor the assigned Extended-Hours Support shift team • Measure, report, and continuously improve team operational effectiveness • Define and track team objectives aligned with organizational goals • Provide career growth opportunities, feedback, and performance assessments • Encourage process-improvement and innovation ideas from individual contributors • Ensure timely and accurate resolution of production escalation data-analysis tickets • Train and coach team members on technologies, procedures, guidelines, and best practices • Enforce operating procedures for compliance, quality, and efficiency • Manage and improve workload, capacity, and ticket-SLA tracking systems • Represent Extended-Hours Support teams in stakeholder meetings • Manage stakeholder expectations and establish regular reporting mechanisms • Translate complex analytical results into actionable recommendations • Escalate issues to other Data Science Production Engineering teams • Identify automation and process-enhancement opportunities • Identify and escalate risks affecting project timelines or ticket turnaround time • Collaborate with the overall DSPE team to develop and improve support solutions

🎯 Requisitos

• Master's degree in a related field (e.g., Statistics, Data Science, Computer Science) • Minimum 5 years of working experience in a highly regulated environment, e.g., CLIA and/or FDA compliant settings • Minimum 5 years of hands-on experience in data analysis and/or statistical modeling in data production, data engineering, data analytics, analytics production support roles • Minimum 2 years in a team management role • Knowledge of regulatory requirements, such as HIPAA and FDA guidelines • Working knowledge of the business processes and requirements of diagnostic laboratories • Proven track record in managing production escalations, data workflows, and team operations • Experience with healthcare data and clinical terminology is a plus • Functional understanding of next-gen sequencing workflows • Proficient in data analysis and statistical techniques • Proficient in Python and SQL development • Working knowledge of Snowflake platform technologies • Strong SQL skills for querying and retrieving data from complex data sources in a structured format • Strong understanding of statistical concepts, including parametric and non-parametric distributions, hypothesis testing, probability, and regression • Proficient in aggregating, preparing, cleaning, and mining data using SQL and Python • Familiarity with machine learning techniques and practical applications • Strong leadership and team management skills • Excellent problem-solving and critical-thinking abilities • Good documentation practices and coding style • Strong verbal and written communication skills, with ability to present technical findings to technical and non-technical audiences • Experience with version control systems such as GitHub or GitLab • Attention to detail and commitment to data accuracy • Ability to work collaboratively in a cross-functional team environment • Strong integrity

🏖️ Benefícios

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents • Free testing for employees and their immediate families • Fertility care benefits • Pregnancy and baby bonding leave • 401k benefits • Commuter benefits • Employee referral program