PSC Manager

🕒 Julho 2

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 32%

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Natera

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2004

🏥 Saúde

🧬 Biotecnologia

⚕️ Seguro de Saúde

Healthcare • Biotechnology • Healthcare Insurance

A Natera é líder global em tecnologia de testes de DNA livre de células (cfDNA), especializada em testes e diagnósticos genéticos não invasivos. As soluções inovadoras da empresa concentram-se em áreas como triagem pré-natal, detecção de câncer e monitoramento de transplantes de órgãos. Ao utilizar bioinformática avançada e análise de DNA, a Natera oferece a profissionais de saúde e pacientes informações essenciais para decisões médicas mais embasadas.

Descrição

• Verifies test requisitions by comparing information with orders and requisition documentation; brings discrepancies to the attention of Natera product management leadership. • Verifies patient by reading patient identification. • Obtains blood specimens by performing venipunctures and finger sticks. • Maintains specimen integrity by using aseptic technique, following Natera procedures; observes isolation procedures. • Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed in Natera provided system. • Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis. • Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations. • Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying internal Natera team of unresolved orders. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Enhances Natera’s phlebotomy reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. • Report any SPI or CAPA or NCR issues to internal Natera product management leadership team. • Assists with managing all phlebotomy equipment associated with the establishment and running of the patient service center, may require heavy lifting of up to 50 pounds of supplies. • May require reimbursable travel for stocking of supplies. • May include onboarding, training, and retraining of individual phlebotomists, as deemed necessary to support volume increases. • Assists with managing Patient Service Center vendors. • Assists with phlebotomy program management: Monitor distribution and claiming of blood draws, Monitor customer feedback, Manage small escalations as needed. • Manage scheduling issues. • Ensure continued and open communication regarding ongoing draw statuses. • General phlebotomy knowledge for PSC’s location (per state regulations).

🎯 Requisitos

• Minimum of 5 years of phlebotomy experience. • 5+ years high-level customer care experience. • Managing/supervising phlebotomy operations and teams experience preferred. • BS/BA degree (preferred). • High School Diploma (or equivalent) required. • Phlebotomy Certification (or equivalent) preferred, except where regulatory regulations are mandated depending upon state. • Previous financial and budgetary experience preferred. • Bilingual language skills preferred.

🏖️ Benefícios

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Free testing for Natera employees and their immediate families. • Fertility care benefits. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Generous employee referral program.