Senior Product Manager – AI & Data, Patient Experience, Commercial Operations

🕒 Abril 8

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $140.600 - $175.700 / ano

⏰ Tempo Integral

🟠 Sênior

✅ Gerente de Produto

🦅 Patrocina Visto H1B

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Natera

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2004

🧬 Biotecnologia

⚕️ Seguro de Saúde

💊 Farmacêutico

Biotechnology • Healthcare Insurance • Pharmaceuticals

A Natera é líder global em tecnologia de testes de DNA livre de células (cfDNA), especializada em testes e diagnósticos genéticos não invasivos. As soluções inovadoras da empresa concentram-se em áreas como triagem pré-natal, detecção de câncer e monitoramento de transplantes de órgãos. Ao utilizar bioinformática avançada e análise de DNA, a Natera oferece a profissionais de saúde e pacientes informações essenciais para decisões médicas mais embasadas.

Descrição

• Lead the strategy and execution of data products, AI/ML systems, AI-powered tooling, and automation initiatives across Patient Experience and Commercial Operations. • Partner closely with Patient Experience and Commercial Operations teams to identify bottlenecks, unlock scale, and deliver measurable outcomes. • Own the full product lifecycle from discovery through production, ensuring solutions are adopted, trusted, and deliver impact across experience, operations, and revenue. • Be hands-on with data: query datasets, review schemas, and validate assumptions through analysis. • Define clear product requirements (PRDs, user stories, acceptance criteria) and success metrics. • Own the end-to-end ML lifecycle: feature definition, evaluation, deployment, monitoring, drift detection, and retraining. • Launch products with supporting enablement activities to ensure solutions are embedded in workflows with confidence.

🎯 Requisitos

• 7–10+ years of product management experience, including 3+ years building data products, AI/ML systems, or related platforms. • Demonstrated domain fluency in Patient Experience and Commercial Operations. • Strong understanding of patient journeys, support channels (e.g., chat, voice, call centers), and operational workflows that drive conversion and test completion. • Familiarity with key domain-relevant tooling (e.g., patient portals and support platforms) and associated data. • Strong technical acumen (e.g., querying data, working in notebooks for EDA and experimentation, modeling datasets). • ML/MLOps literacy (evaluation metrics, experimentation, feature stores, CI/CD, monitoring, drift). • Experience shipping LLM-powered or AI products (prompting, RAG, evaluation frameworks, guardrails). • Familiarity with modern data stacks (e.g., Snowflake, dbt, AWS/SageMaker, Airflow/Dagster). • Strong stakeholder leadership and communication skills, with the ability to work across technical and business teams. • Experience working in regulated environments (e.g., healthcare, life sciences, fintech).

🏖️ Benefícios

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Free testing for Natera employees and their immediate families. • Fertility care benefits. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Generous employee referral program.