Account Executive – Sales, Midwest

🕒 Maio 29

🌽 Illinois, Iowa, +5 estados a mais – Remoto

🌽 Illinois – Remote 🌾 Iowa – Remote 🌾 Nebraska – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🧀 Wisconsin – Remote

💵 $80.000 - $90.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

🦅 Patrocina Visto H1B

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Nelnet

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1996

📚 Educação

💸 Finanças

⚡ Energia

Education • Finance • Energy

A Nelnet é uma empresa de serviços diversificados que fornece uma ampla gama de soluções, incluindo serviços governamentais, serviços ao consumidor, serviços de tecnologia e serviços de empréstimos estudantis federais. A empresa é especializada em serviços centrados no cliente, otimização e suporte operacional, oferecendo acessibilidade digital, desenvolvimento personalizado, análises de dados, inteligência artificial e segurança da informação. A Nelnet também oferece terceirização de processos de negócios, atendimento ao cliente e processamento de back-office, serviço de empréstimos e serviços educacionais. Além disso, a Nelnet está envolvida em gestão financeira, tecnologia de pagamentos e energia renovável, através de financiamento com equidade tributária e instalações solares. A Nelnet está comprometida em aperfeiçoar a educação, a prestação de serviços governamentais e a inovação energética, promovendo o engajamento comunitário e esforços filantrópicos através de parcerias.

Descrição

• Retain current higher education accounts designated in territory. • Grow existing client base, while identifying upsell and cross sell opportunities. • Work collaboratively with sales leadership to assist with the generation of new business opportunities with current and prospective clients. • Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients. • Ownership of overall client satisfaction by proactively anticipating client needs and maintaining monthly contact with clients to ensure Nelnet Campus Commerce is meeting their needs. • Meet on campus at least one time per year to deliver an annual account review communicating Nelnet’s value and long-range planning objectives. • Assist in the coordination of sales and product revisions to existing clients. • Expand knowledge base of different ERP systems and how they integrate with Nelnet Campus Commerce solutions. • Work closely across Nelnet Campus Commerce department lines to resolve client related problems and issues. • Develop intimate understanding of client needs and the practical application of Nelnet Campus Commerce solutions on their campus through client interaction. • Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by Nelnet Campus Commerce. • Actively participate in the evaluation of new product client requests, creating a business case study in order to justify investment. • Actively participate in the evaluation and prioritization of product solution development, as well as project timing and deployment. • Work closely with technical support to understand the breadth and limitations of the client product solutions. • Coordinate and assist in the creation and distribution of client communications (e.g., upgrades, enhancements, new features, etc.). • Generate, complete and track project and change request forms, documenting these activities in Salesforce. • Leverage relationships to expand Nelnet Campus Commerce solutions utilized by exiting clients. • Attend trade shows, conference and other events as needed to support client communication and engagement. • Gather competitive information to assist in continually evaluating market position. • Assist with the coordination of the Nelnet Campus Commerce Annual User’s Group Meeting. • Facilitate timely communication with clients, sales leadership, operations, implementation and integration teams regarding client related issues. • Review client contracts, maintain contract end dates, and proactively engage the client to extend/review the term and product offering. • Work collaboratively with the BDE, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues. • Consult as necessary and appropriate with Finance in relation to contract issues, pricing, billing, reconciliation issues and bank information.

🎯 Requisitos

• Bachelor's degree, or equivalent, preferably in business and/or technology • Minimum of 3-5 years of sales and Account Management experience. • Background in Higher Education market is a plus. • Experience with billing, payment processing and ecommerce services is helpful. • Experience with commonly utilized ERP systems within Higher Education - Oracle (PeopleSoft, Cloud), Ellucian (Banner, Colleague, Power Campus), Workday, Jenzabar, etc. is preferred.

🏖️ Benefícios

• medical • dental • vision • HSA and FSA • generous earned time off • 401K/student loan repayment • life insurance & AD&D insurance • employee assistance program • employee stock purchase program • tuition reimbursement • performance-based incentive pay • short- and long-term disability • robust wellness program