Customer Account Manager – Foodservice

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🕒 Abril 28

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Nestle

5001 - 10000 funcionários

👥 B2C

🛒 Varejo

B2C • Retail

A Nestlé é uma multinacional suíça de alimentos e bebidas que produz e comercializa uma ampla gama de alimentos e bebidas embalados, incluindo café, água engarrafada, produtos lácteos, nutrição infantil, confeitaria, alimentos congelados e marcas de cuidados com animais de estimação. A empresa vende seus produtos globalmente através de canais de varejo e serviços de alimentação, opera extensas operações de fabricação e cadeia de suprimentos, e foca em iniciativas de nutrição, saúde e bem-estar.

Descrição

• Deliver profitable growth by leading national and regional customer relationships across C-Store, Grocery Deli, and Commissary Bakery customers within the Western United States • Own end-to-end commercial leadership for assigned national accounts • Owns executive-level relationships with decision-makers across assigned national and regional FS@R customers • Leads customer strategy development, including Joint Business Plans (JBPs), annual growth plans, and long-range opportunity pipelines • Acts as the voice of the customer, translating insights into actionable category, brand, and innovation strategies • Owns and manages a robust Salesforce pipeline (≥4x annual growth target) across Core, Innovation, and Custom solutions • Delivers documented new business wins and innovation launches across hot foods, prepared meals, bakery, and beverage platforms • Partners with Brand, Commercial Development, and Culinary teams to bring customer-ready, scalable solutions to market • Leads pricing strategy, contract negotiations, and program development in partnership with RGM and Finance • Ensures timely and disciplined execution of pricing actions, promotional programs, and customer funding • Collaborates cross-functionally with Brand, RGM, Supply Chain, Deployment, Finance, and the Business Solution Center (BSC) to ensure flawless execution • Executes customer-specific initiatives including seasonal programs, menu conversions, and regional launches

🎯 Requisitos

• 8–10+ years of progressive sales experience within Foodservice, Foodservice at Retail, C-Store, or Grocery Deli • Proven experience managing national or large regional customer accounts • Strong knowledge of pricing, contracts, forecasting, and pipeline management • Demonstrated ability to influence cross-functionally and externally at senior customer levels • Proficiency in CRM tools (Salesforce preferred) • Strong analytical, presentation, and communication skills • Preferred Experience calling on C-Store, Grocery Deli, Bakery, or Commissary platforms • Familiarity with Western U.S. retail and convenience landscapes • Understanding of category management and customer-led innovation • Bachelor’s degree required; advanced degree a plus

🏖️ Benefícios

• Performance-based incentives • Competitive total rewards package • 401k with company match • Healthcare coverage • Broad range of other benefits

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