ServiceNow Platform Architect

🕒 Setembro 22

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $160.000 - $190.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🔙 Engenheiro Backend

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NetImpact Strategies Inc.

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2009

💼 Consultoria

🏥 Saúde

🎖️ Defesa

Consulting • Healthcare • Defense

A NetImpact Strategies Inc. é uma provedora líder de serviços de transformação digital, especializada em cibersegurança, desenvolvimento de software e consultoria estratégica. A empresa foca em ajudar organizações a modernizarem suas infraestruturas de TI e a melhorarem a eficiência operacional por meio de soluções e metodologias inovadoras. Com uma abordagem centrada em missões, a NetImpact promove mudanças aproveitando tecnologias avançadas e melhores práticas para aprimorar as capacidades dos clientes e o sucesso nas missões.

Descrição

• Serve as the technical authority for a Federal Agency’s enterprise ServiceNow platform • Establish and maintain platform architecture standards, design models, technical roadmaps, and approved patterns • Lead architecture, technical design, and code reviews for platform and application-team solutions, products, integrations, and customizations • Direct platform-level integrations, MID Server patterns, identity/SSO, service accounts, API design, data interfaces, monitoring connections, and reusable integration components • Support platform ATO, security/privacy controls, POA&M remediation, security-impact reviews, access/permission models, logging/auditing, and security engineering decisions • Define ServiceNow data architecture and governance, including CSDM/CMDB patterns, data quality, extraction, backup/archive, recovery, migration readiness, and integration-data hygiene • Guide upgrades, patches, plug-in decisions, Health Scans, technical-debt reduction, performance improvement, code scanning, CI/CD, automated testing, and release-risk decisions • Provide the technical decision framework for complex incidents and cross-product failures • Assess ServiceNow capabilities, automation, and approved GenAI features for business value, security/privacy impact, effort, dependencies, adoption, and maintainability • Lead the Community of Practice and governance boards; publish reusable standards and guidance; mentor administrators, developers, implementation specialists, and testers • Support transition-in/out by validating the live technical baseline, identifying undocumented dependencies and technical debt, and ensuring architecture decisions, patterns, runbooks, and technical knowledge remain transferable

🎯 Requisitos

• Eight or more years of ServiceNow platform experience across multiple enterprise deployments, implementations, upgrades, and operational environments • Four or more years in a ServiceNow architect role leading design sessions, architecture reviews, platform standards, and complex technical decisions • Expertise in enterprise ServiceNow architecture, ITSM/ITOM/ITAM, CSDM/CMDB concepts, integrations, security, performance, and technical-debt management • Experience with IntegrationHub and/or ServiceNow integration patterns, REST/SOAP APIs, MID Servers, OAuth/service accounts, SSO/identity patterns, event/monitoring integrations, and secure connectivity • Experience with ServiceNow CI/CD, source control, code scanning, ATF/testing strategy, family upgrades, Health Scans, and upgrade-safe design • ServiceNow CSA, CAD, applicable CIS certifications, and an active ServiceNow Certified Technical Architect (CTA) credential • Experience interpreting and applying federal or equivalent enterprise security/privacy requirements • U.S. citizenship • Ability to satisfy High Risk IT background-investigation and sensitive-information requirements • Federal consulting or financial-regulatory experience preferred • Experience governing a shared ServiceNow platform across multiple vendors and product teams preferred • Experience with platform ATO evidence, POA&M remediation, continuity/recovery, and high-volume enterprise integration environments preferred

🏖️ Benefícios

• Comprehensive medical, dental, and vision insurance starting the first of the month after joining • 401(k) Plan with immediately vested employer contributions; no matching required • Generous Paid Time Off (PTO) policy • One additional day of paid wellness leave per calendar year • Ten federal holidays • Pet Insurance • Tuition reimbursement • Internal training programs • Company-sponsored industry certifications • Team building activities • Community volunteering • Quarterly HQ days • Wellness events • Happy hours • Family fun events • Dynamic and collaborative work environment