ServiceNow Project Manager

🕒 Outubro 6

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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NetImpact Strategies Inc.

201 - 500 funcionários

Fundada em 2009

💼 Consultoria

🏥 Saúde

🎖️ Defesa

Consulting • Healthcare • Defense

A NetImpact Strategies Inc. é uma provedora líder de serviços de transformação digital, especializada em cibersegurança, desenvolvimento de software e consultoria estratégica. A empresa foca em ajudar organizações a modernizarem suas infraestruturas de TI e a melhorarem a eficiência operacional por meio de soluções e metodologias inovadoras. Com uma abordagem centrada em missões, a NetImpact promove mudanças aproveitando tecnologias avançadas e melhores práticas para aprimorar as capacidades dos clientes e o sucesso nas missões.

Descrição

• Responsible for overall performance of the contract • Serve as the primary point of contact with the customer and for technical aspects of the ServiceNow platform • Meet periodically with the COR to ensure federal client needs are met according to industry best practices and standards • Ensure proper resources are provided and high-quality products are delivered • Monitor project progress, identify and mitigate risks, and provide status updates to clients and senior management • Develop and maintain roadmaps based on client priorities • Conduct release management using Scrum-based Agile methodology • Conduct project assessments and post-implementation reviews to identify improvements and lessons learned • Support planning efforts across multiple modules based on customer requirements • Coordinate and manage ServiceNow projects from initiation to completion, ensuring adherence to timelines and budgets • Assist with data calls related to the ServiceNow platform • Provide technical and administrative oversight of contract tasks and activities • Communicate orally in common English narration and in writing, including technical documentation

🎯 Requisitos

• Strong understanding of ServiceNow platform and capabilities • At least 4 years leading ServiceNow projects • Strong organizational skills and ability to prioritize tasks for a team and manage multiple efforts simultaneously using Agile methodology • Experience working with clients to determine implementation requirements and execute plans efficiently • Excellent written and oral presentation and communication skills • Must be a US citizen • BS Degree in a related field • ServiceNow Administrator Certification (desired) • Experience with CMDB/ITOM (desired) • Scrum Master/SAFe Agile Certification (desired)

🏖️ Benefícios

• Comprehensive medical, dental, and vision insurance starting the first of the month after joining • 401(k) plan with immediately vested employer contributions; no matching required • Generous Paid Time Off (PTO) • One additional day of paid wellness leave per calendar year • Ten federal holidays observed • Pet Insurance • Tuition reimbursement • Internal training programs • Company-sponsored industry certifications • Dynamic and collaborative work environment • Team building activities • Community volunteering • Quarterly HQ days • Wellness events • Happy hours • Family fun events

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