AI Platform Architect

🕒 Setembro 10

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🔙 Engenheiro Backend

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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NewRocket

501 - 1000 funcionários

💼 Consultoria

🏥 Saúde

🛡️ Seguros

Consulting • Healthcare • Insurance

NewRocket é um parceiro global de destaque da ServiceNow, oferecendo uma ampla gama de serviços e soluções para ajudar líderes empresariais a resolver problemas complexos de negócios. Eles são especializados em serviços de consultoria e transformação, design e implementação, serviços gerenciados e mais, com foco em melhorar as experiências de clientes e funcionários através do uso da plataforma ServiceNow. Suas soluções incluem plataformas e integrações, segurança, risco e resiliência, bem como excelência tecnológica. NewRocket atende a uma variedade de indústrias, incluindo educação, saúde, serviços financeiros e o setor público, entre outros, e é conhecida por sua expertise em design de UI e UX, bem como por sua capacidade de aprimorar fluxos de trabalho e melhorar processos de negócios de forma eficiente.

Descrição

• Design, build, deploy, and maintain scalable platform capabilities for enterprise AI, machine learning, LLM, RAG, and agentic AI applications • Create reusable reference architectures, infrastructure patterns, deployment templates, integration components, and engineering standards • Build secure integrations with the Anthropic API, Claude models, enterprise data, APIs, workflow systems, and authorized tools • Establish CI/CD, LLMOps, MLOps, versioning, testing, release-management, rollback, monitoring, evaluation, and lifecycle-management practices • Support production AI services through incident response, troubleshooting, root-cause analysis, capacity planning, and service-level monitoring • Design and manage cloud infrastructure across AWS, Microsoft Azure, Google Cloud Platform, or client-approved environments • Implement infrastructure as code, containerized deployments, identity and access controls, security, privacy, logging, auditing, vulnerability management, disaster recovery, and business continuity • Build secure data-ingestion, transformation, indexing, retrieval, RAG, vector-search, and enterprise data-integration pipelines • Implement responsible AI safeguards, observability, tracing, output validation, source attribution, approval gates, and human-in-the-loop workflows • Build integrations between AI platforms, ServiceNow, enterprise APIs, identity providers, workflow tools, collaboration platforms, and line-of-business systems • Provide technical guidance and collaborate with AI Architects, AI/ML Engineers, Data Engineers, Product Engineering, ServiceNow developers, consultants, and client technology teams • Contribute to playbooks, runbooks, reference architectures, technical documentation, reusable modules, demos, architecture reviews, and customer workshops • Productionize Claude-powered and other enterprise AI solutions for secure, scalable, observable, governed use

🎯 Requisitos

• 5+ years of experience in platform engineering, cloud engineering, DevOps, software engineering, data engineering, systems integration, or related technical roles • Hands-on experience designing and deploying cloud-native applications and services on AWS, Microsoft Azure, and/or Google Cloud Platform • Strong experience with CI/CD, Git-based workflows, automated testing, infrastructure as code, and production release processes • Experience with Docker, Kubernetes, serverless services, or comparable cloud-native platforms • Proficiency in Python, JavaScript/TypeScript, Java, Go, Bash, or similar programming and scripting languages • Experience designing and consuming REST APIs, integrating enterprise applications, and implementing authentication and authorization patterns • Hands-on experience with LLM-powered applications, generative AI services, AI/ML platforms, RAG systems, AI workflow automation, or related technologies • Familiarity with prompt and context engineering, token management, embeddings, vector search, RAG, structured outputs, tool use/function calling, evaluations, and model monitoring • Experience with logging, metrics, tracing, alerting, and incident management • Strong knowledge of cloud security, identity and access management, secrets management, network security, and secure software-development practices • Experience with relational databases, NoSQL databases, data warehouses, object storage, search platforms, or vector databases • Ability to work effectively in a fast-paced, collaborative, customer-oriented environment • Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, or a related technical discipline; equivalent relevant professional experience will be considered • Preferred qualifications include hands-on Claude, Anthropic API, MCP, LLM frameworks, MLOps, vector databases, Kubernetes operations, ServiceNow, consulting, professional services, enterprise architecture, or client-facing technical delivery experience

🏖️ Benefícios

• Diverse and inclusive workplace • Equal opportunity workplace and affirmative action employer • Disability accommodations available upon request • Relevant certifications in cloud platforms, Kubernetes, DevOps, security, data engineering, ServiceNow, AI/ML, or Anthropic technologies are a plus

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