Lead Engineer – ServiceNow, Platform, Custom Apps, Integration

🕒 Agosto 18

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of NewRocket

NewRocket

501 - 1000 funcionários

💼 Consultoria

🏥 Saúde

🛡️ Seguros

Consulting • Healthcare • Insurance

NewRocket é um parceiro global de destaque da ServiceNow, oferecendo uma ampla gama de serviços e soluções para ajudar líderes empresariais a resolver problemas complexos de negócios. Eles são especializados em serviços de consultoria e transformação, design e implementação, serviços gerenciados e mais, com foco em melhorar as experiências de clientes e funcionários através do uso da plataforma ServiceNow. Suas soluções incluem plataformas e integrações, segurança, risco e resiliência, bem como excelência tecnológica. NewRocket atende a uma variedade de indústrias, incluindo educação, saúde, serviços financeiros e o setor público, entre outros, e é conhecida por sua expertise em design de UI e UX, bem como por sua capacidade de aprimorar fluxos de trabalho e melhorar processos de negócios de forma eficiente.

Descrição

• Develop customer applications for Work Order management, scheduling, and dispatch • Collaborate with stakeholders to identify key functionality within custom ServiceNow instances • Enhance ServiceNow event rules to ensure proper CMDB binding • Interact with technical SMEs to obtain environment information supporting service mapping and event work

🎯 Requisitos

• Experience as a ServiceNow Lead Engineer focused on platform, custom applications, and integrations • Comprehension of and ability to communicate and implement platform, custom applications, and integrations • Ability to develop interfaces for different user audiences using custom application models or Service Portals • Experience developing integrated logic and functional components interfacing with ServiceNow internal services and REST APIs • Knowledge of service-oriented and distributed enterprise application architecture, including web services, data access and persistence, and client/server systems • Understanding of credential-less and credential-based Discovery • Ability to install, configure, and integrate ServiceNow software products focused on Discovery, Service Mapping, Certification Management, Service Graph Connectors, and Multisource CMDB • Ability to prevent duplicate CIs using CI identifiers • Ability to extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns • Knowledge and ability to configure, manage, and maintain MID servers • Proficiency with command-line console for Service Mapping • Ability to work with and migrate patterns between environments for Service Mapping • Proficiency configuring Identification Rules for Service Mapping • Knowledge of Discovery of multi-tier services, including advanced pattern configuration for Service Mapping

🏖️ Benefícios

• Healthy work-life balance • Collaborative and innovative culture • Professional growth support • Diversity and inclusion • Equal opportunity workplace • Disability accommodation support

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