Senior Implementation Consultant

🕒 Julho 30

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $105.000 - $135.000 / ano

⏰ Tempo Integral

🟠 Sênior

🛠️ Especialista em Implementação

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NEXGEN Asset Management

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2006

🏢 Corporativo

🏭 Manufatura

Enterprise • Manufacturing • Public Works

A NEXGEN Asset Management é uma fornecedora pioneira de inteligência em gestão de ativos, voltada para concessionárias, obras públicas e outros líderes municipais. Especializada em planejamento de ciclo de vida e mitigação de riscos, a inovadora tecnologia da NEXGEN oferece insights acionáveis que aprimoram a tomada de decisões e a eficiência operacional. Sua plataforma permite que os clientes acompanhem, gerenciem e otimizem ativos críticos, garantindo conformidade e segurança, tudo em tempo real. A NEXGEN está comprometida em transformar a forma como as organizações gerenciam seus ativos por meio de estratégias orientadas por dados que maximizam a eficiência e minimizam os riscos.

Descrição

• Lead structured discovery workshops with client operational user groups to elicit, document, and validate functional requirements across all EAM platform modules. • Author User Requirements (UR) memoranda capturing validated requirements, configuration decisions, and client-approved scope; maintain requirements traceability throughout each engagement. • Analyze current-state and future-state business processes; develop Visio workflow diagrams documenting agreed processes for client review and sign-off. • Design and facilitate configuration workshops for each platform module; configure asset hierarchies, work order management, PM schedules, inspection forms, inventory structures, and role-based security models. • Provide best practice consulting throughout configuration, coordinating with the integrations team on requirements as applicable. • Facilitate UAT sessions across client user groups; manage the issue log through triage, resolution, retesting, and formal closure. • Guide clients through data migration and configuration template completion; review submitted data for errors and inconsistencies; coordinate with the data migration team to ensure alignment with system requirements. • Support end-user and administrator training readiness in coordination with the Education team; ensure the configured environment is stable and documented prior to training commencement. • Provide hands-on functional support during go-live cutover; monitor and triage post-go-live issues; author comprehensive handoff documentation at engagement close. • Build trusted advisory relationships with client functional leads and operational managers; partner with the Project Manager to keep functional deliverables aligned with project scope, schedule, and quality expectations. • Participate in lessons learned reviews and contribute to continuous improvement of configuration standards, workshop facilitation approaches, and UAT frameworks.

🎯 Requisitos

• Bachelor’s degree in Information Systems/Management Information Systems, Engineering, Environmental Science/Management, Business Administration/Management, or a related field; equivalent practical experience considered. • 4+ years of hands-on experience as a functional consultant, implementation consultant, or senior business analyst on enterprise B2B/SaaS implementations with direct responsibility for requirements gathering, workflow development, software configuration, and UAT facilitation. • Demonstrated experience with EAM, CMMS, or closely related operational technology platforms; familiarity with NEXGEN, IBM Maximo, HxGN/Infor EAM, Cityworks, Accela, or Brightly is a significant advantage. • Direct operational or technical experience in utilities (water/wastewater), public works, or facilities management strongly preferred, with working knowledge of maintenance management and asset lifecycle practices. • Proven track record leading structured requirements workshops and facilitating business process discussions with cross-functional stakeholder groups. • Experience authoring formal functional documentation: requirements specifications, process workflow diagrams, configuration design records, UAT plans, and handoff documentation. • Familiarity with data migration processes, including client data review, field mapping concepts, and data quality validation prior to system loading. • Working knowledge of integration contexts common in EAM implementations (GIS, SCADA, LIMS, AMI/AMR, ERP/financial) as they relate to functional configuration and workflow design. • Familiarity with asset management frameworks relevant to utilities and public sector clients preferred. • Willingness and ability to travel to client sites across the US up to approximately 20% of the time.

🏖️ Benefícios

• Flexible remote-first work environment with a supportive leadership culture and clear pathways for career development