Manager, Enterprise Applications

Vaga não está no LinkedIn

🕒 Agosto 13

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

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NextGen Healthcare

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1998

🏥 Saúde

💼 Consultoria

⚕️ Seguro de Saúde

💰 Venture Round em 2015-02

Healthcare • Consulting • Healthcare Insurance

A NextGen Healthcare é uma empresa que fornece soluções integradas de TI para a saúde em práticas ambulatoriais. Seus serviços incluem registros eletrônicos de saúde (EHR), gerenciamento de práticas, interoperabilidade, engajamento de pacientes e soluções de telessaúde. Eles visam aprimorar a experiência de pacientes e provedores por meio de tecnologias inovadoras, como fluxos de trabalho impulsionados por IA e soluções móveis. A NextGen Healthcare também oferece soluções personalizadas para várias especialidades e foca na melhoria dos resultados clínicos e financeiros para seus clientes. Eles apoiam práticas de todos os tamanhos, desde pequenos consultórios até grandes empresas, e enfatizam a importância da interoperabilidade e do intercâmbio de dados para melhorar a prestação de cuidados de saúde.

Descrição

• Lead the strategy, administration, governance, and evolution of NextGen Healthcare’s enterprise Salesforce platform and integrated applications • Personally lead complex platform decisions, solution designs, configurations, optimizations, and operational support • Manage and develop a group of Salesforce administrators • Establish, maintain, and execute a multi-year Salesforce capability roadmap aligned with business priorities • Maximize existing Salesforce investments across Service Cloud, Sales Cloud, Marketing Cloud, and Experience Cloud • Evaluate and leverage emerging capabilities including Agentforce, Data 360, Event Monitoring, automation, analytics, and digital experiences • Translate business objectives into scalable, secure, and supportable Salesforce solutions • Provide technical and strategic direction for governance, release management, solution standards, data quality, integrations, adoption, and continuous improvement • Lead planning, implementation, support, enhancement, and optimization of enterprise applications and related technology capabilities • Partner with business stakeholders to define operational needs, strategic objectives, process improvements, application priorities, and delivery plans • Oversee application services across configuration, enhancement, integration, issue resolution, upgrades, and user support • Establish roadmaps, priorities, and work plans for application initiatives and operational activities • Ensure enterprise applications meet business requirements and organizational standards for quality, security, compliance, and scalability • Develop governance, policies, processes, and documentation for application management and service delivery • Monitor application performance, service levels, and user experience and implement efficiency and reliability improvements • Lead collaboration with business leaders, IT, architecture, security, data partners, and external vendors • Manage risks, dependencies, escalations, and competing priorities • Evaluate technology solutions and recommend improvements and future capabilities • Provide leadership, coaching, and performance management for team members • Stay informed on emerging technologies, business trends, and best practices

🎯 Requisitos

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience • 7+ years of relevant experience in enterprise applications, information technology, or a related function • 2–4 years of leadership experience • Experience leading enterprise application initiatives, teams, or functional areas • Experience working with business stakeholders to define requirements, prioritize work, and deliver technology-enabled solutions • Experience supporting enterprise applications in a complex operational environment • Deep, senior-level Salesforce administration experience • Knowledge of enterprise application management, support models, and system lifecycle practices • Knowledge of business process analysis, requirements gathering, and solution delivery approaches • Knowledge of governance, change management, risk management, and operational controls for enterprise systems • Knowledge of enterprise technology environments, integrations, data flows, security considerations, and vendor-supported solutions • Strong leadership and team development skills • Project, operational, and service delivery management skills • Planning, prioritization, and execution skills • Stakeholder management and collaboration skills • Analytical, problem-solving, and decision-making skills • Verbal and written communication skills • Ability to lead teams and initiatives in a dynamic business and technology environment • Ability to balance strategic priorities with operational demands • Ability to translate business needs into practical, scalable technology solutions

🏖️ Benefícios

• Equal opportunity employer committed to diversity and an inclusive environment